From desktop to mobile, access the Onyx control panel anytime to quickly make changes to any of your sites.
Create instances with just one-click and watch a WordPress site get created before your eyes, in less than 30 seconds!
Get up-to-the-minute data on your websites key performance indicators, including requests, error log and resource usage.
Wherever you’re moving from, we provide easy-to-use tools to move your site over to Onyx. Or, if you’d prefer, we’ll migrate your site to Onyx for you, free of charge.
Our UK-based support team of WordPress experts are here to help with any issues or queries you may have.
Shared storage architecture, load balanced containers and site data replication - Application-Level High Availability is provided as standard.
We store cached copies of your pages directly on our edge load-balancers to ensure optimal response-times.
We don’t limit resource usage, so we can support your site as it grows.
|Included as standard||
Application level HA
World's fastest WordPress host
|Number of live sites||1x WordPress site (Upgradable to 2 sites )||1x WordPress site (Upgradable to 5 sites )||10x WordPress sites (Upgradable to 20 sites )||25x WordPress sites (Upgradable to 100 sites contact us for details)|
|Visitors||20,000 Visits per month||50,000 Visits per month||250,000 Visits per month||1,000,000 Visits per month (Need more? contact us for details)|
|NVMe SSD storage||5GB||10GB||50GB||200GB|
|Staging/test sites||2 per site 3 environments in total||2 per site 3 environments in total||2 per site 3 environments in total||2 per site 3 environments in total|
|CDN||-||50GB Per month||100GB Per month||300GB Per month|
£4.99 a month / £49.99 a year, per domain
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Ultimate Managed WordPress Plan
Requests per second
Each service has been tested using the Siege stress tester from a system within DigitalOcean's London datacentre.
Testing involved two rounds. In each round, 10 concurrent requests to a default WordPress homepage were generated as quickly as they could be processed over the course of 1 minute, repeated 3 times, then with the average result of the 3 tests being taken.
The first round tested cached responses using the provider's default/recommended caching utilities enabled, the second round tested uncached responses with caching disabled to simulate requests to dynamic, uncacheable content. The results of these two rounds were then averaged together to represent a 50% mix of cached/uncached requests.
We make use of caching using LiteSpeed ADC to deliver content to your visitors as rapidly as possible. LiteSpeed stores cached copies of your pages directly on our edge load-balancers to ensure optimal response-times. This is coupled with a plugin within your WordPress install to allow you to make tweaks to the caching setup, and ensure the cache is updated immediately whenever you make changes to your website.
Our entire network is protected by over 1,000Gbps of DDoS protection. Unlike many DDoS protection systems we don’t simply drop all traffic to the affected target to preserve the rest of the network. We actively scrub malicious traffic only, to ensure that even if your site’s being targeted, it stays online.
Ultra-fast loading with NVMe SSD-based storage cluster
Onyx doesn’t rely on local storage - we store multiple copies of your WordPress file data on a globally-accessible NVMe-based storage cluster for optimal latency. While allowing your data to be accessed from any host. This way, Onyx is not reliant on any single host node for data access, your site’s containers can run from any machine to address your storage.
Onyx is a managed high-availability platform. We monitor the servers and ensure that your site is always available and online. We monitor the resources sites are using and can scale the containers if required to add more capacity.
A managed platform also means we’re here to help if you get stuck or have any questions – we can assist with anything from platform-related queries such as caching configuration to WordPress plugin recommendations.
Yes. There are plugins that allow you to configure what updates happen automatically (WordPress core, minor/security updates, plug-in, theme & translation).
You can also add the following to your wp-config.php file - which will disable core updates.
define( 'AUTOMATIC_UPDATER_DISABLED', true );
However, we strongly recommend not disabling automatic updates. If the sites software versions become out of date you may be exposed to security risks.
All plans 1Gb of memory
All plans 1 CPU Core
The LiteSpeed Cache plugin we install manages the caching and CDN (where enabled) for your site - whilst we have set defaults which should work well for the majority of sites, we can help configure the settings if the defaults aren’t looking to be optimal for your site’s configuration.
From your WordPress dashboard, Plugins > Add New. You can then either search the WordPress repository for the plugin or upload a plugin zip file.
There are no specifically banned plugins but we would draw your attention to the Onyx Terms & Conditions regarding abuse.
Your package includes backups but we understand you may wish to take your own additional backups. We encourage this however please ensure you use a plugin that saves your backups off-site. Your Onyx plan is for web hosted files only - it is not for backup or other file storage.
See Onyx T&C's regarding abuse.
You can run live sites up to the number of sites your package allows. For each live site you can have up to two simultaneous staging sites.
Onyx is a dedicated performance Content Management System (CMS) hosting platform.
We recognise that email is important and as such we have a per domain email add-on that gives 10Gb of space with unlimited mailboxes & forwarders. Email is hosted on separate servers to the Onyx platform and includes SpamExperts filtering.
The email add-on and number of domains can be selected in the Onyx cart during checkout and also directly through the Onyx Portal.
SSL can forced within the domains section of the Onyx Portal. We've written a guide explaining how to do this: How to force HTTPS (SSL) on your Onyx Site.
Yes, absolutely – you’ve got full access to the LiteSpeed Cache plugin's caching settings, but if you're unsure on the best setup for your site, just let us know and we'll take a look over it!
We set each site's PHP/WordPress memory limit to 256MB per request by default. This value should handle pretty much all instances of WordPress quite happily however we do provide access for you to update this as needed. You can do so by specifying a different limit via a .user.ini configuration file or contacting support for assistance.
Both the web server and PHP error logs are available to view via 'Stats & Analytics' from the left hand site menu by selecting 'Error Log'.
From your Wordpress dashboard, Appearance > Themes > Click ‘Add New’. Please ensure your theme is directly inside the zip file you upload. Sometimes themes are double-zipped and you will need to unpack and re-zip just the theme directory.
Onyx currently supports the following PHP versions: 5.6, 7.0, 7.1, 7.2, 7.3, 7.4
PHP memory limit 512Mb
Most standard PHP modules are installed.
Should you wish to alter any PHP limits or settings you can do so by modifying the .user.ini file.
If you have an issue that you believe may be caused by a setting, limit or missing/not supported module please log a support ticket.
All PHP limits are set sufficiently high that all sites should work as expected. If you have an issue that you believe may be caused by a PHP setting or limit please log a support ticket.
We’ve currently put in place soft limits for visitor count. We will send you a message to let you know you are hitting your plan limit and that you should consider upgrading to a plan with a higher visitor limit. We don’t charge ‘overages’.
We have a migrator called KARMA (Krystal Assisted Retrieval and Migration Assistant) - that will allow you to migrate any existing WordPress site to Onyx.
Yes it does. A FREE SSL certificate can be applied to every domain hosted under your cloud hosting plan; enables you to use https:// on all your websites at no extra cost.
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Get in touch if you have any questions about our hosting:Chat with our team