Web Hosting Feature Matrix
Overview of hosting package specifications and features
Plans | Amethyst | Ruby | Sapphire | Diamond | Tanzanite | |||||
---|---|---|---|---|---|---|---|---|---|---|
Pricing | ||||||||||
Number of websites | 1 | Unlimited | Unlimited | Unlimited | Unlimited | |||||
Disk space | 10GB SSD | Unlimited SSD | 100GB NVMe SSD | 200GB NVMe SSD | Unlimited NVMe SSD | |||||
Free Website builder | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Unlimited Bandwidth | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Mailboxes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
MySQL/MariaDB databases | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
Subdomains | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
Free Backups | Daily 31 snapshots included | Daily 31 snapshots included | Every 4 hours 180 snapshots included | Every 4 hours 180 snapshots included | Every 4 hours 180 snapshots included | |||||
Free 256-bit SSL certificates | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
PCI-DSS Compliant | Not included in Amethyst | Not included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Free Migrations | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Free Domain name(for life of plan) | Not included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Free 1-click installs | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Uptime guarantee | 99.99% | 99.99% | 99.99% | 99.99% | 99.99% | |||||
LVE Memory (RAM) | 1GB | 2GB | 3GB | 4GB | 8GB | |||||
CPU cores | 1 | 2 | 3 | 4 | 8 | |||||
Entry processes | 25 | 50 | 100 | 150 | 200 | |||||
Resource Boost | Not included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Billing | ||||||||||
Setup fee | Free | Free | Free | Free | Free | |||||
Money back guarantee | 60 days | 60 days | 60 days | 60 days | 60 days | |||||
Pay yearly bonus | 2 months Free | 2 months Free | 2 months Free | 2 months Free | 2 months Free | |||||
Pay triennial bonus | 6 months Free | 6 months Free | 6 months Free | 6 months Free | 6 months Free | |||||
Support | ||||||||||
Ticket support | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Live Chat support | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Email support | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Free priority/emergency phone support | Not included in Amethyst | Not included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Standard phone support | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | |||||
100% UK based | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Knowledgebase | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Domain management | ||||||||||
DNS hosting | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
DNS editor | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
File management | ||||||||||
FTP/SFTP accounts | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
SFTP access | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
SSH access | Not included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite |
WebDAV access | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Online file manager | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
POP3 & IMAP | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
SSL encryption | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Email accounts | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
Email forwarders | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
Email catch-all | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
SMTP support | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Secure webmail(Horde, Roundcube) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Secure access(shared or dedicated SSL) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Free anti-spam service "SpamExperts" | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Unlimited Mailbox size(Within plan storage limits) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Mailing lists | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Auto-responders | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Email/hour sending limit | 500 | 1,000 | 5,000 | 5,000 | 5,000 | |||||
Up to 50MB attachment size | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Email aliases | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | |||||
MySQL/MariaDB | ||||||||||
Unlimited size MySQL/MariaDB databases(Within plan storage limits) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
MySQL/MariaDB databases | Version 10.2+ | Version 10.2+ | Version 10.2+ | Version 10.2+ | Version 10.2+ | |||||
phpMyAdmin management | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Remote MySQL access available | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Scripts & Software | ||||||||||
cPanel: Latest stable version | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
PHP | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
PHP versions: | All available versions selectable | All available versions selectable | All available versions selectable | All available versions selectable | All available versions selectable | |||||
Git client | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Git version support | 2.19.1 | 2.19.1 | 2.19.1 | 2.19.1 | 2.19.1 | |||||
SVN client | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
mod_rewrite | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
mod_security | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
.htaccess | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Ruby | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Perl | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Python | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
eCommerce ready (with SSL) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Cron (scheduled tasks) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
IP address blocking | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Custom error pages (404/500) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Hotlink/Leech protection | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Composer | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Configurable PHP extensions(Almost all can be enabled/disabled) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
OpenSSL | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Website preview | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Softaculous script auto-installer (200+ apps) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Statistics | ||||||||||
Google Analytics | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Google Webmaster Tools compatible | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
AWstats visitor analytics | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Backups | ||||||||||
Backups stored off-server | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Self restore backups any time | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Daily backups(31 recovery points) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Backup Premiums Included | Not included in Amethyst | Not included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Backup Frequency | Daily 31 snapshots included | Daily 31 snapshots included | Every 4 hours 180 snapshots included | Every 4 hours 180 snapshots included | Every 4 hours 180 snapshots included | |||||
Server environment | ||||||||||
LiteSpeed web server | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
LiteSpeed Caching | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
CloudLinux OS | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Enterprise-grade servers | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Dual CPUs (24+ cores) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
96GB RAM minimum | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Samsung SSDs (+ battery backup) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Fully optimised for web applications | ||||||||||
WordPress | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Magento | Not included in Amethyst | Not included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Opencart | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Joomla | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
PrestaShop | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Drupal | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Concrete5 | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
phpBB | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Security | ||||||||||
Weekly security scans | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Comprehensive firewall | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Realtime malicious files scanning | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Apache mod_security | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Encrypted cPanel & email access | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Two-factor authentication(TFA/2FA) | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Network | ||||||||||
100Gbps redundant BGP connectivity | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
100Gbps private optical ring between datacentres | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
2,000Gbps DDoS Protection | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
3 msec transfer time from London | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Flat design with low latency | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Datacentre | ||||||||||
24/7 datacentre security | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Comprehensive CCTV | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Biometric access control | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
Barbed wire perimeter fence | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
N+1 power and cooling | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
On-site backup power generator | Included in Amethyst | Included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
ISO 27001 accredited | Not included in Amethyst | Not included in Ruby | Included in Sapphire | Included in Diamond | Included in Tanzanite | |||||
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