Web HostingFeature Matrix
Overview of hosting package specifications and features
| Amethyst £4.99per month | Ruby £9.99per month | Sapphire £29.99per month | Diamond £59.99per month | Tanzanite £99.99per month | |
|---|---|---|---|---|---|
| Number of websites | 2 | Unlimited | Unlimited | Unlimited | Unlimited |
| Web space | 10GB SSD | Unlimited SSD | 100GB Premium NVMe |
200GB Premium NVMe |
Unlimited Premium NVMe |
| FREE Website Builder | |||||
| Bandwidth | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Mailboxes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| MySQL/MariaDB databases | 20 | Unlimited | Unlimited | Unlimited | Unlimited |
| Subdomains | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| FREE backups | Daily backups (31 snapshots stored) | Daily backups (31 snapshots stored) | Every 4 hours (180 snapshots stored) | Every 4 hours (180 snapshots stored) | Every 4 hours (180 snapshots stored) |
| FREE 256-bit SSL certificates | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| FREE migrations | |||||
| FREE domain name | Free for life of plan | Free for life of plan | Free for life of plan | Free for life of plan | |
| FREE 1-click installs | |||||
| Uptime guarantee | 99.99% | 99.99% | 99.99% | 99.99% | 99.99% |
| LVE Memory (RAM) | 1GB | 2GB | 3GB | 4GB | 8GB |
| CPU cores | 1 | 2 | 3 | 4 | 8 |
| Entry processes | 25 | 50 | 100 | 150 | 200 |
| Resource Boost | |||||
| Billing - | |||||
| Setup fee | FREE | FREE | FREE | FREE | FREE |
| Money back guarantee | 60 days | 60 days | 60 days | 60 days | 60 days |
| Pay yearly bonus | 2 months FREE | 2 months FREE | 2 months FREE | 2 months FREE | 2 months FREE |
| Pay triennial bonus | 6 months FREE | 6 months FREE | 6 months FREE | 6 months FREE | 6 months FREE |
| Support - | |||||
| Ticket support | |||||
| Live Chat support | |||||
| Email support | |||||
| FREE priority/emergency phone support | 24/7 availability | 24/7 availability | 24/7 availability | ||
| Standard phone support | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm | Monday to Friday: 9am - 8pm |
| 100% UK based | |||||
| Knowledgebase | |||||
| Domain management - | |||||
| DNS hosting | |||||
| DNS editor | |||||
| File management - | |||||
| FTP/SFTP accounts | |||||
| SFTP access | |||||
| SSH access | |||||
| WebDAV access | |||||
| Online file manager | |||||
| Email - | |||||
| POP3 & IMAP | |||||
| SSL encryption | |||||
| Email accounts | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Email forwarders | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Email catch-all | |||||
| SMTP support | |||||
| Secure webmail (Horde, Roundcube) | |||||
| Secure access (shared or dedicated SSL) | |||||
| FREE anti-spam service "SpamExperts" | |||||
| Unlimited Mailbox size | Within plan storage limits | Within plan storage limits | Within plan storage limits | Within plan storage limits | Within plan storage limits |
| Mailing lists | |||||
| Auto-responders | |||||
| Emails/hour sending limit | 500 | 1,000 | 5,000 | 5,000 | 5,000 |
| Up to 50MB attachment size | |||||
| Email aliases | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| MySQL/MariaDB - | |||||
| Unlimited size MySQL/MariaDB databases | Within plan storage limits | Within plan storage limits | Within plan storage limits | Within plan storage limits | Within plan storage limits |
| MySQL/MariaDB databases | Version 10.2+ | Version 10.2+ | Version 10.2+ | Version 10.2+ | Version 10.2+ |
| phpMyAdmin management | |||||
| Remote MySQL access available | |||||
| Scripts & Software - | |||||
| cPanel: Latest stable version | |||||
| PHP | |||||
| PHP versions: | All available versions selectable | All available versions selectable | All available versions selectable | All available versions selectable | All available versions selectable |
| Git client | |||||
| Git version support | 2.19.1 | 2.19.1 | 2.19.1 | 2.19.1 | 2.19.1 |
| SVN client | |||||
| mod_rewrite | |||||
| mod_security | |||||
| .htaccess | |||||
| Ruby | |||||
| Perl | |||||
| Python | |||||
| eCommerce ready (with SSL) | |||||
| Cron (scheduled tasks) | |||||
| IP address blocking | |||||
| Custom error pages (404/500) | |||||
| Hotlink/Leech protection | |||||
| Composer | |||||
| Configurable PHP extensions | Almost all can be enabled/disabled | Almost all can be enabled/disabled | Almost all can be enabled/disabled | Almost all can be enabled/disabled | Almost all can be enabled/disabled |
| OpenSSL | |||||
| Website preview | |||||
| Installatron script installer (200+ apps) | |||||
| Statistics - | |||||
| Google Analytics | |||||
| Google Webmaster Tools compatible | |||||
| AWstats visitor analytics | |||||
| Backups - | |||||
| Backups stored off-server | |||||
| Self restore backups any time | |||||
| Daily backups (31 recovery points) | |||||
| Backups Premium included | |||||
| Backup frequency | Daily backups (31 snapshots stored) | Daily backups (31 snapshots stored) | Every 4 hours (180 snapshots stored) | Every 4 hours (180 snapshots stored) | Every 4 hours (180 snapshots stored) |
| Server environment - | |||||
| LiteSpeed web server | |||||
| LiteSpeed Caching | |||||
| CloudLinux OS | |||||
| Enterprise-grade servers | |||||
| Dual CPUs (24+ cores) | |||||
| 96GB RAM minimum | |||||
| Samsung SSDs (+ battery backup) | |||||
| Fully optimised for web applications - | |||||
| WordPress | |||||
| Magento | |||||
| OpenCart | |||||
| Joomla! | |||||
| PrestaShop | |||||
| Drupal | |||||
| Concrete5 | |||||
| phpBB | |||||
| Security - | |||||
| Weekly security scans | |||||
| Comprehensive firewall | |||||
| Realtime malicious files scanning | |||||
| Apache mod_security | |||||
| Encrypted cPanel & email access | |||||
| Two-factor authentication (TFA/2FA) | |||||
| Network - | |||||
| 100Gbps redundant BGP connectivity | |||||
| 100Gbps private optical ring between datacentres | |||||
| 2,000Gbps DDoS Protection | |||||
| 3 msec transfer time from London | |||||
| Flat design with low latency | |||||
| Datacentre - | |||||
| 24/7 datacentre security | |||||
| Comprehensive CCTV | |||||
| Biometric access control | |||||
| Barbed wire perimeter fence | |||||
| N+1 power and cooling | |||||
| On-site backup power generator | |||||
| ISO 27001 accredited | |||||
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