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Web Hosting Feature Matrix

Overview of hosting package specifications and features

Web hosting plan comparison
PlansAmethystRubySapphireDiamondTanzanite
Pricing

£4.99/month

Perfect for hobbies, blogs or budding businesses.

Buy Amethyst

£9.99/month

Unlimited, fast storage for larger sites and growing businesses.

Buy Ruby

£34.99/month

Fully optimised for complex business and ecommerce sites.

Buy Sapphire

£69.99/month

Increased power and storage for high-performing sites.

Buy Diamond

£99.99/month

Whatever you need, this plan will handle it. Guaranteed.

Buy Tanzanite
Number of websites1UnlimitedUnlimitedUnlimitedUnlimited
Disk space10GB SSDUnlimited SSD100GB NVMe SSD200GB NVMe SSDUnlimited NVMe SSD
Free Website builderIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Unlimited BandwidthIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
MailboxesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
MySQL/MariaDB databasesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
SubdomainsUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Free Backups

Daily

31 snapshots included

Daily

31 snapshots included

Every 4 hours

180 snapshots included

Every 4 hours

180 snapshots included

Every 4 hours

180 snapshots included

Free 256-bit SSL certificatesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
PCI-DSS Compliant
Not included in Amethyst
Not included in Ruby
Included in SapphireIncluded in DiamondIncluded in Tanzanite
Free MigrationsIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Free Domain name(for life of plan)
Not included in Amethyst
Included in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Free 1-click installsIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Uptime guarantee99.99%99.99%99.99%99.99%99.99%
LVE Memory (RAM)1GB2GB3GB4GB8GB
CPU cores12348
Entry processes2550100150200
Resource Boost
Not included in Amethyst
Included in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Billing
Setup feeFreeFreeFreeFreeFree
Money back guarantee60 days60 days60 days60 days60 days
Pay yearly bonus2 months Free2 months Free2 months Free2 months Free2 months Free
Pay triennial bonus6 months Free6 months Free6 months Free6 months Free6 months Free
Support
Ticket supportIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Live Chat supportIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Email supportIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Free priority/emergency phone support
Not included in Amethyst
Not included in Ruby
Included in SapphireIncluded in DiamondIncluded in Tanzanite
Standard phone supportMonday to Friday: 9am - 8pm Monday to Friday: 9am - 8pm Monday to Friday: 9am - 8pm Monday to Friday: 9am - 8pm Monday to Friday: 9am - 8pm
100% UK basedIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
KnowledgebaseIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Domain management
DNS hostingIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
DNS editorIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
File management
FTP/SFTP accountsIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
SFTP accessIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
SSH access
Not included in Amethyst
Included in RubyIncluded in SapphireIncluded in DiamondIncluded in TanzaniteIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
WebDAV accessIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Online file managerIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Email
POP3 & IMAPIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
SSL encryptionIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Email accountsUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Email forwardersUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Email catch-allIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
SMTP supportIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Secure webmail(Horde, Roundcube)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Secure access(shared or dedicated SSL)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Free anti-spam service "SpamExperts"Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Unlimited Mailbox size(Within plan storage limits)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Mailing listsIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Auto-respondersIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Email/hour sending limit5001,0005,0005,0005,000
Up to 50MB attachment sizeIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Email aliasesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
MySQL/MariaDB
Unlimited size MySQL/MariaDB databases(Within plan storage limits)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
MySQL/MariaDB databasesVersion 10.2+Version 10.2+Version 10.2+Version 10.2+Version 10.2+
phpMyAdmin managementIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Remote MySQL access availableIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Scripts & Software
cPanel: Latest stable versionIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
PHPIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
PHP versions:All available versions selectableAll available versions selectableAll available versions selectableAll available versions selectableAll available versions selectable
Git clientIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Git version support2.19.12.19.12.19.12.19.12.19.1
SVN clientIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
mod_rewriteIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
mod_securityIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
.htaccessIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
RubyIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
PerlIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
PythonIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
eCommerce ready (with SSL)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Cron (scheduled tasks)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
IP address blockingIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Custom error pages (404/500)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Hotlink/Leech protectionIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
ComposerIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Configurable PHP extensions(Almost all can be enabled/disabled)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
OpenSSLIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Website previewIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Softaculous script auto-installer (200+ apps)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Statistics
Google AnalyticsIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Google Webmaster Tools compatibleIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
AWstats visitor analyticsIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Backups
Backups stored off-serverIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Self restore backups any timeIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Daily backups(31 recovery points)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Backup Premiums Included
Not included in Amethyst
Not included in Ruby
Included in SapphireIncluded in DiamondIncluded in Tanzanite
Backup Frequency

Daily

31 snapshots included

Daily

31 snapshots included

Every 4 hours

180 snapshots included

Every 4 hours

180 snapshots included

Every 4 hours

180 snapshots included

Server environment
LiteSpeed web serverIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
LiteSpeed CachingIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
CloudLinux OSIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Enterprise-grade serversIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Dual CPUs (24+ cores)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
96GB RAM minimumIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Samsung SSDs (+ battery backup)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Fully optimised for web applications
WordPressIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Magento
Not included in Amethyst
Not included in Ruby
Included in SapphireIncluded in DiamondIncluded in Tanzanite
OpencartIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
JoomlaIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
PrestaShopIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
DrupalIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Concrete5Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
phpBBIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Security
Weekly security scansIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Comprehensive firewallIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Realtime malicious files scanningIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Apache mod_securityIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Encrypted cPanel & email accessIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Two-factor authentication(TFA/2FA)Included in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Network
100Gbps redundant BGP connectivityIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
100Gbps private optical ring between datacentresIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
2,000Gbps DDoS ProtectionIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
3 msec transfer time from LondonIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Flat design with low latencyIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Datacentre
24/7 datacentre securityIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Comprehensive CCTVIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Biometric access controlIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
Barbed wire perimeter fenceIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
N+1 power and coolingIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
On-site backup power generatorIncluded in AmethystIncluded in RubyIncluded in SapphireIncluded in DiamondIncluded in Tanzanite
ISO 27001 accredited
Not included in Amethyst
Not included in Ruby
Included in SapphireIncluded in DiamondIncluded in Tanzanite
Choose your plan

Amethyst

£4.99/month

Buy Amethyst

Ruby

£9.99/month

Buy Ruby

Sapphire

£34.99/month

Buy Sapphire

Diamond

£69.99/month

Buy Diamond

Tanzanite

£99.99/month

Buy Tanzanite

Verified customer testimonials from TrustPilot

4.9/5

Rated Excellent based on 1,580 reviews

  • Excellent 5 star service!

    The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come

    James Reynolds

    Verified Customer

  • Don't even look elsewhere!

    I've probably used 10 or 12 hosting providers over my career but none have even come close to the quality of service and support that I've had the pleasure of experiencing with Krystal. Bloody good job guys!

    Broderick Fry

    Verified Customer

  • Krystal - clearly the best.

    If you are migrating and find yourself up in the air without a trusty pilot, the Krystal help team are your air traffic control and will bring you to a safe landing. Why can't every company do it this way? You may have an issue to resolve. If you choose to pick up the 'phone (yes, you can speak with a human being at Krystal) : 1. You get an immediate response - that's every time you need to call, or email. 2. There is an articulate, intelligible, intelligent, knowledgeable, patient person who will see clearly through your digital fog. Thank you Alex, Jack, Jack F., Jordan.

    Pierre Diamantopoulo

    Verified Customer

  • Simply a great service!

    Been with Krystal for years at this point for web hosting but never had my domains with them until now. Transferred the majority of my domains in so far so their systems can mange those too as the old registrar was getting way to pricy compared to Krystal at nearly double the price.

    David

    Verified Customer

  • Fast, friendly, knowledgeable support

    Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

    Pete Wright

    Verified Customer

34,237 Clients

Host with us, including these famous brands…

  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland

Join us today or talk to us about your hosting requirements…

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Live Stats

Transparent and honest support

Our award-winning in-house support is ready to assist.

1,051

Tickets

(last 7 days)

  • 8 hours average resolution time
  • 63% solved in 1 response

207

Calls

(last 7 days)

  • 5 minutes average call duration time
  • 30 seconds hold time target

1,304

Live Chats

(last 7 days)

  • 5 minutes average wait time
  • 39 minutes average resolution time

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Krystal