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Krystal

Honest.
Reliable.
Personal.

The UK's fastest and highest rated

Shared Hosting

Rated 4.9 out of 5 based on 1,606 reviews

  • Amethyst

    £4.99/monthly

    • 1 site hosted

    • 10GB SSD space

    • Daily backups

    • Free SSL certificates

    Order now

  • Ruby

    £9.99/monthly

    • Unlimited sites

    • Unlimited SSD space

    • Daily backups

    • Free SSL certificates

    Order now

    Most Popular

  • Sapphire

    £34.99/monthly

    • Unlimited sites

    • 100GB premium NVMe SSD

    • 4-hourly backups

    • PCI-DSS scan compliant

    Order now

All plans include same-day migrations, free SSL certificates, backups, unlimited bandwidth and 99.99% uptime guarantee

Include VAT

Amethyst

£4.99/month

Perfect for hobbies, blogs or budding businesses.

Buy Amethyst

  • Sites hosted

    1

  • Disk space

    10GB SSD

  • MySQL/Maria DB databases

    Unlimited

  • Backups

    Daily

  • Performance

    Standard

    1GB RAM

    1 CPU core(s)

    25 Entry Processes

  • Bandwidth

    Unlimited

  • Databases

    Unlimited

  • Emails

    Unlimited

  • Subdomains

    Unlimited

  • Free domain (For life of plan)

  • Developer tools

    SSH, Git

  • Krystal Standard Features

    (or “Extras”, as they’re known at other hosting companies!)

    • Award-winning UK Support via Ticket, Live Chat & Phone

    • Free SSL Certificates (via Let’s Encrypt)

    • cPanel included: Industry leading, hosting control panel

    • Softaculous one-click application installer

    • Unlimited: Bandwidth, Databases, Emails, Subdomains, Parked Domains & Email Aliases

    • Off-site Backups (which don’t count towards your disk space)

    • Website Builder (as many pages/sites as you want)

    • LiteSpeed Web Server - Blazing-fast websites with integrated caching for WordPress, Drupal, Joomla and more.

    • 2.0 Tbps of DDoS protection

    • 99.99% Uptime Guarantee (see our recent uptime)

Amethyst

£4.99/month

Buy Amethyst
View & compare all features

60 day no-quibble money back guarantee

If you’re not entirely happy with your purchase then simply let us know within 60 days and we’ll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don’t work out.)

Not sure what plan you need?

Our award-winning in-house support is ready to assist…

Contact Sales

Hosting WordPress?

All our plans are optimised for WordPress, but for the very best experience…

Check out Onyx

Verified customer testimonials from TrustPilot

Trustpilot

4.9/5

Rated Excellent based on 1,606 reviews

  • Fast, friendly, knowledgeable support

    Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

    Pete Wright

    Verified Customer

  • Simply a great service!

    Been with Krystal for years at this point for web hosting but never had my domains with them until now. Transferred the majority of my domains in so far so their systems can mange those too as the old registrar was getting way to pricy compared to Krystal at nearly double the price.

    David

    Verified Customer

  • Technical customer service that excels

    Migration is not for the faint hearted however Krystal moved my cPanel from TSOHost with all my WordPress sites and email accounts to cPanel at Krystal in a few hours with zero fuss. Their instruction and guidance was amazing and did all of the ticket notes with replies taking full ownership.

    David Longstaffe

    Verified Customer

  • Krystal - clearly the best.

    If you are migrating and find yourself up in the air without a trusty pilot, the Krystal help team are your air traffic control and will bring you to a safe landing. Why can't every company do it this way? You may have an issue to resolve. If you choose to pick up the 'phone (yes, you can speak with a human being at Krystal) : 1. You get an immediate response - that's every time you need to call, or email. 2. There is an articulate, intelligible, intelligent, knowledgeable, patient person who will see clearly through your digital fog. Thank you Alex, Jack, Jack F., Jordan.

    Pierre Diamantopoulo

    Verified Customer

  • My go-to supplier for hosting

    I've used the majority of the UK based hosts and Krystal come out top every time. Their independence means the support and products are a class above all of the competitors who are acquired by the 'big 2'. Great infrastructure coupled with high quality systems and bespoke control panels - means everything just works as it should. On the rare occastion that there are issues - support is efficient and of high quality. Status pages are honest and transparent. Having some older accounts with other hosts is always a reminder that we're in the best hands with Krystal. Hopefully we'll get everything migrated over one day!

    Ashley Hollinworth

    Verified Customer

cPanel

Manage your web hosting with ease using cPanel

All hosting packages we deploy use cPanel, the industry leading web hosting management tool. cPanel takes care of all your website management needs, from creating new email accounts, uploading and editing files to backing up your website, cPanel makes hosting management a breeze. Plus, should you ever need assistance with any aspect of your hosting account, our cPanel-certified support staff are here to assist.

A screenshot of the Krystal client area

cPanel features include:

  • File Management

    Upload, create, remove, and edit files and folders while monitoring your website's disk space usage.

  • Email management

    Create email accounts, forwarders, and autoresponders as well as account and user-level filtering to manage email.

  • Security

    Configure password-protected directories, IP address denials, SSL/TLS, and GnuPG key settings to restrict access.

  • Domains

    Set up subdomains, addon domains, parked domains, and redirects and control your DNS.

  • Install applications

    Over 200+ web applications can be installed in a few clicks including WordPress, Magento, Joomla & more.

  • Database management

    Store and manage large amounts of data and limit access using MySQL databases.

  • Analytics & log management

    Get to know your audience and track your website's performance using Webalizer and AWStats.

  • Backup wizard

    Use the Backup Wizard as a step-by-step guide to assist you and make certain that you do not lose anything important.

Why choose krystal?

Premium shared hosting with a personal touch

Krystal means value, quality and transparency. We're (fiercely) independent, we build our own solutions and we care about your success. No expense is spared and no corners are cut. This means blazing speed, cutting-edge features as standard and an award-winning in-house support team.

  • Planet-first hosting

    We put our profits into two things: creating remarkable solutions and restoring the planet. We're planting a billion trees by 2030 and we run on 100% renewable energy. We're also a Certified B Corp. Choosing Krystal's premium, planet-first hosting is a positive step towards a sustainable future.

  • In-house support

    We'll never outsource our support. Contact us and you'll speak to a native English speaker with the ability and time to own your problem and see it through to resolution. We're contactable via Live Chat, Ticket, Phone Support (Monday-Friday 9am-8pm) or 24/7 emergency phone support with Premium Plans.

  • Easy migrations

    We'll manage your migration from start-to-finish, moving your website and email over from your old provider to Krystal, seamlessly. Whether you're migrating from a cPanel/Plesk provider or a host with their own system such as TSOHost or Heart Internet, it'll be swift and stress-free.

  • 60-day money back guarantee

    If you're not entirely happy with your purchase then simply let us know within 60 days and we'll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don't work out.)

Try our fast, trusted and award-winning shared web hosting today

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Hosting Features

Unlimited shared hosting packed full of great features

  • File management

    • FTP & Secure FTP (SFTP / FTPS)

    • Browser-based manager

  • Domain management

    • DNS Hosting

    • DNS Editor

  • Databases

    • MySQL/MariaDB databases: Version 10.2+

    • phpMyAdmin Management

  • Security

    • Comprehensive Firewall

    • Free 256-bit SSL certificate included

    • Weekly/realtime file scanning for malicious files

    • Apache mod_security

    • Encrypted cPanel & email access

    • CloudLinux OS separates users completely

    • Password protect directories

    • Restrict access by IP

    • Hotlink/Leech protection

    • Two-Factor Authentication (TFA/2FA)

  • Software

    • Free website builder

    • Latest stable cPanel

    • Softaculous script auto-installer (200+ apps)

    • PHP: All available versions selectable

    • Git

    • phpMyAdmin database manager

    • Ruby, Perl & Python

    • LiteSpeed server

    • eCommerce ready (with SSL Certificate)

    • Full mod_rewrite support

    • Cron jobs

    • Google analytics + webmaster tools compatible

    • Awstats visitor analytics

    • DNS Editor

  • Email management

    • POP3 & IMAP

    • Free SSL Encryption

    • Unlimited accounts, forwarders

    • Email catch-all

    • Webmail (Horde, Roundcube, SquirrelMail)

    • Secure access (via shared SSL)

    • Free anti-spam service—“SpamExperts”

    • Unlimited mailbox size

    • Mailing lists

    • Email forwarding, catch-all, auto-responders

    • Emails/hour sending limit: 1,000 per domain

    • Up to 50MB attachment size

  • Network

    • 100Gbps redundant BGP connectivity

    • 100Gbps private optical ring between datacentres

    • 2,000Gbps DDoS Protection

    • 3 msec transfer time from London

    • Flat design with low latency

    • IPv6 ready

  • Performance

    • Latest Dell enterprise-grade servers

    • Dual CPUs, 24+ cores

    • Min. 96GB RAM

    • LiteSpeed Caching

    • Samsung battery backed Solid State Disks (SSD’s)

  • 200+ web apps

    • WordPress

    • Joomla

    • Drupal

    • OpenCart

    • And many more…

  • Support

    • 100% UK Based

    • Award-winning & in-house

    • Ticket (email) support

    • Telephone support

    • Knowledgebase

  • Backups

    • Included as standard with all plans

    • Daily backups

    • Stored off-server

  • Datacentre

    • London & US locations available!

    • 24/7 datacentre security

    • Comprehensive CCTV

    • Biometric access control

    • Barbed wire perimeter fence

    • N+1 power and cooling

    • On-site backup power generator

Try our fast, trusted and award-winning shared web hosting today

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Discover the very best

Premium shared hosting & award-winning in-house support

Order unlimited shared hosting from Krystal and find out why we're the gem of the hosting industry! You'll have access to unlimited UK-based support, plus have your websites deployed onto a highly-optimised, stable and self-healing cloud server that's built with 100% enterprise-grade SSD disks. All data is served from our UK datacentre in London, where we've heavily invested in our infrastructure to provide the best (and fastest) hosting experience for our clients.

  • Optimised servers

    LiteSpeed server + caching for optimal performance.

    All shared servers utilise LiteSpeed web server & caching technologies to deliver lightning-fast speeds for all websites you host with us.

  • Secure shared hosting

    Firewall, DDoS protection + CloudLinux as standard.

    We spare no cost ensuring our clients websites are kept secure, plus we run regular virus & malware scans on your entire account and keep our servers patched/updated.

  • Unlimited support

    UK-based shared hosting specialists.

    All our staff are incredibly talented individuals who love what they do, working as a team always, we aim for swift resolution to any questions/issues.

  • Lightning-fast cloud network

    UK-based datacentre with gigabit connections.

    Our London-based datacentre utilises a 100Gbps high capacity multi-carrier network with the best routing technologies ensuring fast content delivery.

  • Green shared hosting

    100% renewable energy.

    The power supplied to our datacentre is 100% renewable/clean energy, making us proud to become one of the first truly green hosting providers.

  • Impeccable reputation

    Rated Excellent on TrustPilot.

    Krystal hosting has been running for over 20 years. In that time we've built up a stellar reputation as the best cloud provider & an incredible shared hosting platform for our clients websites.

34,636 Clients

Host with us, including these famous brands…

  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland

Join us today or talk to us about your hosting requirements…

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Application Hosting

Optimised for WordPress & more

Our web hosting platform has been optimised to offer outstanding performance for your web applications; delivering speeds of up to 16x faster than standard web hosts.

LiteSpeed Caching + SSD disks = 16x faster websites

All our hosting packages utilise LiteSpeed, blazing fast memory caching to speed even the most busy website with no code changes needed. Combine this with our fully 100% SSD disks for both files and MySQL, you’ll experience superior performance for your website.

Krystal, the best web hosting provider for your website…

Krystal first started back in 2002, since our inception we’ve managed to retain an impeccable hosting reputation; we spend a large investment of our resources building upon, improving, maintaining and supporting our platform, which utilises the latest cloud computing technologies. This ensures that we’re able to provide a robust, resilient, optimised and lightning fast hosting environment for all our clients’ websites.

It’s no wonder we’re the UK’s fastest growing web hosting provider (our clients would consider us the best); our platform utilises 100% SSD disks for files, databases and email to ensure exceptionally fast delivery times of your data. Backed by award-winning in-house support that’s available with a guaranteed network uptime promise of 99.99% (one of the highest in the hosting industry) your website is in safe hands. Plus, should any new clients wish to see for themselves why we’re the gem of the hosting industry, we confidently offer a 60 day money-back guarantee on all new orders.

Some of our best web hosting features include:

  • 100% enterprise-grade SSD disks for files, databases and emails (in RAID 5).

  • 99.99% network uptime guarantee SLA.

  • Fully optimised web servers utilising LiteSpeed caching.

  • CloudLinux with cPanel for added security/performance.

  • Non-overloaded servers to ensure optimal website performance.

  • UK based support via ticket & live chat.

  • Unlimited bandwidth on all web hosting plans.

  • FREE cPanel website migrations (we'll handle to move).

  • FREE Let’s Encrypt SSL certificates on ALL domains hosted.

  • FREE DDoS protection as standard.

  • FREE regular offsite backups.

  • FREE website builder on all web hosting plans.

  • SSH access included.

  • 100% renewable energy datacentre.

  • 100% PCI-DSS compliant hosting on Business plans.

  • 60 day money-back guarantee.

View plans and prices

Eco-friendly

100% Green Web Hosting Provider

We use 100% renewable electricity from sources like the sun, wind and sea.

  • Green Energy

    We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

  • Green Datacentre

    All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

  • Green Purpose

    We work with key partners including Trees for Life, Ecologi and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

  • Green-Minded Staff

    Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.

Find out more

Live Stats

Transparent and honest support

Our award-winning in-house support is ready to assist.

1,041

Tickets

(last 7 days)

  • 8 hours average resolution time
  • 60% solved in 1 response

211

Calls

(last 7 days)

  • 5 minutes average call duration time
  • 30 seconds hold time target

1,484

Live Chats

(last 7 days)

  • 5 minutes average wait time
  • 41 minutes average resolution time

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Krystal