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Dear *|fname|*,

As previously announced, Smart's new pricing goes into effect today (September 1st, 2017), although you won't pay anything different until your next renewal.

We've updated all plans and VPS to the prices listed on the website. This includes synchronising addons so that renewal dates now match. In a few cases, this has resulted in clients paying less.

We're going to extend the 10% annual discount offer until the end of September 2017. Lots of people have been away on holiday in August and so this could be the first time they're reading about the change.

New prices
Monthly Annually Annual with 10% Discount
Shared Hosting £2.99 £33.00
£29.70 with discount
Premium Hosting £7.99 £83.88
Standard Reseller £14.99 £167.88
Premium Reseller £24.99 £287.88

If you'd like to add a year to your renewal (whenever it is) simply reply to this email and we'll sort it for you.

While the headline price has increased for most plans we've also added extras that are designed to save you time, stress and money. For example;

Shared and Reseller Hosting plans now come with SpamExperts, DDOS protection and the very popular Live Chat for those urgent support enquiries. We've also added Let's Encrypt so you can have unlimited free SSL certificates. (If that means you no longer need your RapidSSL certificate then please make sure to cancel it via your client area)

The new Premium Shared Hosting plan offers improved daily backups, massive CloudLinux limits and a free .uk domain name for life. You can upgrade instantly AND save using the discount promo if you want.

Premium Reseller Hosting now includes improved daily backups for all of your cPanel accounts, a free WHMCS Starter licence (and £6.99/month discount on all other WHMCS licences) and a free .uk domain for life.

VPS owners are able to use Live Chat and we've clarified how these are supported. Paid-for support has been reduced by £10/month and all VPS benefit from our DDOS protection. We've also listened to feedback and are offering R1Soft backups and SpamExperts as addons for those who want them.

This price review - the first at Smart in over 3 years - is essential to ensure the continued development of the company. We've received numerous messages of support over the past half year as we've worked to recover the company and I would like to thank you for them. The response has shown both the calibre of Smart's client base and the faith you have in Smart. We won't disappoint.

This really is just the beginning for Smart, there are exciting times ahead and I'm glad that you're going to be part of the journey.

Kind regards,

Simon Blackler, CEO Smart & Krystal Hosting

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