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Dear {fname},

As a Reseller we know you are keen to offer exceptional support to your clients.

Whilst we offer support covering the performance, security and stability of our Reseller Hosting platform, we are also aware that you might need access to additional support resources to enable you to answer your client's queries and efficiently run your business.

As the first step in a program to overhaul and improve the support Smart offers it is with great pleasure that I'd like to introduce the new and improved Smart Reseller Support Resource page;
(Please bookmark me!)

We've taken the original Smart Reseller Guide and made it even Smarter - adding video tutorials and links to additional essential reading for all resellers.

You will find many answers here to common client questions as well as activities you may need to perform as a reseller.

It includes:
Getting Started - The Basics & Essential Reading
Setting up cPanel, WHM and WHMCS
Customising and branding your Reseller Hosting
Guides to help you support your clients

Please do take some time to review this resource and of course, let us know if there are any additional areas you would like us to cover that would benefit you and other resellers.

There is more to come over the next few weeks and I'll be in touch again soon, so keep an eye on your inbox.

Kind Regards,
Harry - Newly appointed Reseller Liaison!
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