Reseller Hosting Feature Matrix

The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come

Absolutely amazing! I was recommended Krystal 15 years ago (as a hosting company for my website), and in the 15 years I have NEVER been let down by them. I have had tech queries from time to time and they always seamlessly, promptly and happily help me out. Exemplary service and tech acumen. I highly highly recommed Krystal.

Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

I've used the majority of the UK based hosts and Krystal come out top every time. Their independence means the support and products are a class above all of the competitors who are acquired by the 'big 2'. Great infrastructure coupled with high quality systems and bespoke control panels - means everything just works as it should. On the rare occastion that there are issues - support is efficient and of high quality. Status pages are honest and transparent. Having some older accounts with other hosts is always a reminder that we're in the best hands with Krystal. Hopefully we'll get everything migrated over one day!

I am a Krystal customer for a long time now, using its services as a freelance developer, and I've seen their customer assistance charmingly evolving from very good to super awesome. I always met friendly and knowledgable real people in the chat which guided me to their documentation but also assisted me on the spot with a huge variety of everyday technical issues with DNS and hosting duties.