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Krystal

Honest.
Reliable.
Personal.

100% PCI-DSS Compliant

PCI-Compliant Hosting

Full PCI-DSS compliance is required by businesses to process credit card payments securely and reduce card fraud. We ensure 100% PCI-DSS server scan compliance for your website.

Rated 4.9 out of 5 based on 1,606 reviews

  • Sapphire

    £34.99/monthly

    • Unlimited sites

    • 100GB premium NVMe SSD

    • 4-hourly backups

    • PCI-DSS scan compliant

    Order now

  • Tanzanite

    £99.99/monthly

    • Unlimited sites

    • Unlimited premium NVMe SSD

    • 4-hourly backups

    • PCI-DSS scan compliant

    Order now

    Unlimited Storage

  • Diamond

    £69.99/monthly

    • Unlimited sites

    • 200GB premium NVMe SSD

    • 4-hourly backups

    • PCI-DSS scan compliant

    Order now

All plans include same-day migrations, free SSL certificates, backups, unlimited bandwidth and 99.99% uptime guarantee

Include VAT

Sapphire

£34.99/month

Fully optimised for complex business and ecommerce sites.

Buy Sapphire

  • Sites hosted

    Unlimited

  • Disk space

    100GB NVMe SSD

  • MySQL/Maria DB databases

    Unlimited

  • Backups

    Every 4 hours

  • Performance

    High

    3GB RAM

    3 CPU core(s)

    100 Entry Processes

    Resource Boost

  • Resource Boost

    Available

  • Bandwidth

    Unlimited

  • Databases

    Unlimited

  • Emails

    Unlimited

  • Subdomains

    Unlimited

  • Free domain (For life of plan)

  • Developer tools

    SSH, Git

  • Krystal Premium Features

    Includes all Standard Features, plus:

    • Low contention: <100 accounts per server

    • 24/7 emergency phone support

    • PCI-DSS scan compliant

    • LiteMage - Optimised caching that improves Magento speed/load times up to 5X

    • Optimised for eCommerce!

Sapphire

£34.99/month

Buy Sapphire
View & compare all features

60 day no-quibble money back guarantee

If you’re not entirely happy with your purchase then simply let us know within 60 days and we’ll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don’t work out.)

Verified customer testimonials from TrustPilot

Trustpilot

4.9/5

Rated Excellent based on 1,606 reviews

  • Krystal are amazing!

    Krystal's cloud based infrastructure and hosting are fantastic. Since we have been using them, all of our websites perform faster than they have done with any previous host. The best part about Krystal, is their support who is always there at a drop of a hat, and are super friendly! Also Olesia today went above and beyond to help with a large domain transfer :)

    David Silvester

    Verified Customer

  • Excellent 5 star service!

    The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come

    James Reynolds

    Verified Customer

  • Absolutely amazing

    Absolutely amazing! I was recommended Krystal 15 years ago (as a hosting company for my website), and in the 15 years I have NEVER been let down by them. I have had tech queries from time to time and they always seamlessly, promptly and happily help me out. Exemplary service and tech acumen. I highly highly recommed Krystal.

    Caroline Ficker

    Verified Customer

  • My go-to supplier for hosting

    I've used the majority of the UK based hosts and Krystal come out top every time. Their independence means the support and products are a class above all of the competitors who are acquired by the 'big 2'. Great infrastructure coupled with high quality systems and bespoke control panels - means everything just works as it should. On the rare occastion that there are issues - support is efficient and of high quality. Status pages are honest and transparent. Having some older accounts with other hosts is always a reminder that we're in the best hands with Krystal. Hopefully we'll get everything migrated over one day!

    Ashley Hollinworth

    Verified Customer

  • Hands down the best assistance ever

    I am a Krystal customer for a long time now, using its services as a freelance developer, and I've seen their customer assistance charmingly evolving from very good to super awesome. I always met friendly and knowledgable real people in the chat which guided me to their documentation but also assisted me on the spot with a huge variety of everyday technical issues with DNS and hosting duties.

    Gia

    Verified Customer

US deployment now available

All Krystal VPS solutions can be deployed directly to the United States via our datacentres in New York and Phoenix. Simply choose your preferred location as you customise your VPS.

Instantly optimise your online presence for the US market and enhance your customer experience.

Order now

The Human Touch

“The Krystal Difference”

Our unique approach centred on value, quality and transparency is why we’re often called the best in the business.

Whether it’s the blazing speed of our platform, the cutting-edge features we include for free or our award-winning in-house support team, you’ll find we do things a little differently here at Krystal.

  • Migrations

    Our team can provide a start-to-finish managed migration of your website and email from your old provider to ourselves - Whether you’re migrating from a cPanel/Plesk provider or a host with their own system such as TSOHost or Heart Internet, our migration service will ensure a seamless transition for your content onto our platform.

    Want to know more?

    We’ve put together an in-depth guide about our migration service so you can understand more about our process.

  • Award-winning in-house support

    We don’t outsource our support staff, never have and never will. So when you need help you’ll speak to a native English speaker who has the ability and time to take ownership of your problem to see it through to a resolution.

    • Via & Ticket
    • Phone Support (Monday-Friday 9am-8pm)
    • or 24/7 emergency phone support with Premium Plans

  • Doing the Right Thing

    Doing our part to reduce our environmental impact on the world is central to our business. That’s why our service operates on 100% renewable energy supplied directly by Ecotricity.

Discover the very best

Incredible hosting & award-winning in-house support

Order unlimited cloud hosting from Krystal and find out why we're the gem of the hosting industry! You'll have access to unlimited UK-based support, plus have your websites deployed onto a highly-optimised, stable and self-healing cloud server that's built with 100% enterprise-grade SSD disks. All data is served from our UK datacentre in London, where we've heavily invested in our infrastructure to provide the best (and fastest) hosting experience for our clients.

  • Optimised servers

    LiteSpeed server + caching for optimal performance.

    All cloud servers utilise LiteSpeed web server & caching technologies to deliver lightning-fast speeds for all websites you host with us.

  • Secure cloud hosting

    Firewall, DDoS protection + CloudLinux as standard.

    We spare no cost ensuring our clients websites are kept secure, plus we run regular virus & malware scans on your entire account and keep our servers patched/updated.

  • Unlimited support

    UK-based cloud hosting specialists.

    All our staff are incredibly talented individuals who love what they do, working as a team always, we aim for swift resolution to any questions/issues.

  • Lightning-fast cloud network

    UK-based datacentre with gigabit connections.

    Our London-based datacentre utilises a 100Gbps high capacity multi-carrier network with the best routing technologies ensuring fast content delivery.

  • Green cloud hosting

    100% renewable energy.

    The power supplied to our datacentre is 100% renewable/clean energy, making us proud to become one of the first truly green hosting providers.

  • Impeccable reputation

    Rated Excellent on TrustPilot.

    Krystal hosting has been running for over 20 years. In that time we've built up a stellar reputation as the best cloud provider & an incredible cloud hosting platform for our clients websites.

34,636 Clients

Host with us, including these famous brands…

  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland

Join us today or talk to us about your hosting requirements…

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

PCI-DSS compliance

We provide 100% PCI-DSS compliant hosting

If your e-commerce website handles credit card transactions online, then it’s likely you’ll need to be PCI-DSS compliant and process payments in a safe, secure and compliant hosting environment. At Krystal, all business hosting plans are deployed onto a PCI scan compliant server ensuring you’ll be able to take payments on your website in the correct manner and as outlined by the PCI Security Standards Council.

PCI compliance levels explained

There are 4 levels of PCI compliance depending on how you handle the credit card process online and the number of transactions are completed each year.

  • PCI-DSS compliance: Level 1

    Merchants that process over 6,000,000 Visa or MasterCard e-commerce transactions annually. This also includes any merchant that has experienced a previous data breach where sensitive information has been compromised on the server.

  • PCI-DSS compliance: Level 2

    Merchants that process between 1,000,000 and 6,000,000 Visa or MasterCard e-commerce transactions per year.

  • PCI-DSS compliance: Level 3

    Merchants that process between 20,000 and 1,000,000 Visa or MasterCard e-commerce transactions per year.

  • PCI-DSS compliance: Level 4

    Merchants that process less than 20,000 Visa or MasterCard e-commerce transactions annually, plus all other merchants that process up to 1 million Visa or MasterCard transactions per year.

What is PCI compliance?

PCI-DSS (Payment Card Industry Data Security Standard) is an information security standard for organisations that handle credit cards from the major card providers such as Visa, MasterCard, American Express and others.

Eco-friendly

100% Green Web Hosting Provider

We use 100% renewable electricity from sources like the sun, wind and sea.

  • Green Energy

    We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

  • Green Datacentre

    All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

  • Green Purpose

    We work with key partners including Trees for Life, Ecologi and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

  • Green-Minded Staff

    Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.

Find out more

Hosting Features

Unlimited cloud hosting packed full of great features

  • File management

    • FTP & Secure FTP (SFTP / FTPS)

    • Browser-based manager

  • Domain management

    • DNS Hosting

    • DNS Editor

  • Databases

    • MySQL/MariaDB databases: Version 10.2+

    • phpMyAdmin Management

  • Security

    • Comprehensive Firewall

    • Free 256-bit SSL certificate included

    • Weekly/realtime file scanning for malicious files

    • Apache mod_security

    • Encrypted cPanel & email access

    • CloudLinux OS separates users completely

    • Password protect directories

    • Restrict access by IP

    • Hotlink/Leech protection

    • Two-Factor Authentication (TFA/2FA)

  • Software

    • Free website builder

    • Latest stable cPanel

    • Softaculous script auto-installer (200+ apps)

    • PHP: All available versions selectable

    • Git

    • phpMyAdmin database manager

    • Ruby, Perl & Python

    • LiteSpeed server

    • eCommerce ready (with SSL Certificate)

    • Full mod_rewrite support

    • Cron jobs

    • Google analytics + webmaster tools compatible

    • Awstats visitor analytics

    • DNS Editor

  • Email management

    • POP3 & IMAP

    • Free SSL Encryption

    • Unlimited accounts, forwarders

    • Email catch-all

    • Webmail (Horde, Roundcube, SquirrelMail)

    • Secure access (via shared SSL)

    • Free anti-spam service—“SpamExperts”

    • Unlimited mailbox size

    • Mailing lists

    • Email forwarding, catch-all, auto-responders

    • Emails/hour sending limit: 1,000 per domain

    • Up to 50MB attachment size

  • Network

    • 100Gbps redundant BGP connectivity

    • 100Gbps private optical ring between datacentres

    • 2,000Gbps DDoS Protection

    • 3 msec transfer time from London

    • Flat design with low latency

    • IPv6 ready

  • Performance

    • Latest Dell enterprise-grade servers

    • Dual CPUs, 24+ cores

    • Min. 96GB RAM

    • LiteSpeed Caching

    • Samsung battery backed Solid State Disks (SSD’s)

  • 200+ web apps

    • WordPress

    • Joomla

    • Drupal

    • OpenCart

    • And many more…

  • Support

    • 100% UK Based

    • Award-winning & in-house

    • Ticket (email) support

    • Telephone support

    • Knowledgebase

  • Backups

    • Included as standard with all plans

    • Daily backups

    • Stored off-server

  • Datacentre

    • London & US locations available!

    • 24/7 datacentre security

    • Comprehensive CCTV

    • Biometric access control

    • Barbed wire perimeter fence

    • N+1 power and cooling

    • On-site backup power generator

Try our fast, trusted and award-winning cloud web hosting today

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Frequently asked questions

Live Stats

Transparent and honest support

Our award-winning in-house support is ready to assist.

1,041

Tickets

(last 7 days)

  • 8 hours average resolution time
  • 60% solved in 1 response

211

Calls

(last 7 days)

  • 5 minutes average call duration time
  • 30 seconds hold time target

1,484

Live Chats

(last 7 days)

  • 5 minutes average wait time
  • 41 minutes average resolution time

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Krystal