Dear Customer,

On behalf of everyone at Krystal, I hope that you and yours have managed to stay safe in these challenging times.

I’m writing to let you know that we have extended our COVID-19 emergency relief initiative A FURTHER 3 MONTHS to help support those clients in financial difficulty.

Key Facts
  • 3 months has been added to existing deferred invoices (no action required)
  • You can defer additional hosting invoices via your client area, if needed
  • Your service(s) will stay online throughout the deferral period
  • Please settle deferred invoices as soon as you’re able to
In March we also offered every Krystal client free VoIP services through Dial 9, as a result of our recent acquisition of aTech Media, to help with the challenges of remote working. We have also extended this offer until 1st August 2020. Just visit
While times have been tough it’s been heartwarming to see some communities come together to support one another. Krystal has always been about more than just profit; we recognise that we wouldn't be here without your business and are honoured to be in the position to be able to repay your support.
Kind regards,

Simon Blackler - CEO
Krystal Website