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We believe business is about solving problems, not making money.
We constantly reinvest profits to build the best company possible.
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We believe in being open and trustworthy.
This includes having a clear and fair billing policy with no hidden “extras” or surprise renewal prices!
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We believe in being honest.
We look out for our clients and won't sell a plan that doesn't meet your needs or budget. If we make a mistake we'll admit to it and make it right.
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We believe that quality support is a right.
Support should be superb, personal and easy to obtain. We will never outsource our support.
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We believe the company is the staff.
We always hire “autonomously excellent” individuals who are passionate technologists. Krystal is great people, great technology, in that order.
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We believe you get what you pay for.
We spend whatever's needed for the best reliability and performance. We own our own equipment and never cut corners.
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We believe that we all have a responsibility towards protecting our home.
We utilise “Green” technology, 100% renewable energy at all sites and are actively searching for ways to reduce our impact.
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We believe consumers are best served by legitimate competition, not monopolies.
So we will not be selling to the businesses we set out to challenge!
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