Skip to main content

The UK's fastest and highest rated

Shared Hosting

  • Amethyst

    £7/month

    Switch to biennial for 6 months FREE!

    Perfect for personal sites

    Standard performance
    • 1 site hosted

    • 10GB NVMe storage

    • Daily backups

    • Free SSL certificates

  • Ruby

    £11/month

    Switch to biennial for 6 months FREE!

    Suitable for internet professionals

    Enhanced performance
    • 5 sites hosted

    • 25GB NVMe storage

    • Daily backups

    • Free SSL certificates

    • Free domain

  • Emerald

    New

    £19/month

    Switch to biennial for 6 months FREE!

    Tailor-made for small businesses

    High performance
    • Unlimited sites hosted

    • Unlimited NVMe storage

    • 4-hourly backups

    • Free SSL certificates

    • Free domain

    • PCI-DSS scan compliant

    • Super low contention

    • Resource boost

All of our shared hosting plans include

  • Business

    Super low contention

    We never overload our servers

    With fewer than 100 accounts sharing each premium server, you'll never have to worry about noisy neighbours again!

  • Business

    4-hourly offsite backups

    Your data is in safe hands

    We take regular secure backups of your data and store 30 days worth of them offsite for complete peace of mind.

  • Business

    Optimised for eCommerce

    PCI compliant and Magento optimised

    We support some of the worlds most demanding websites. With full PCI compliance trust us to maximise your eCommerce business hosting.

  • 99.99% uptime guarantee

    Get unbeatable peace of mind

    Our industry-leading uptime guarantee ensures that neither your site nor reputation go down. Check our record.

  • Unlimited as standard

    Why pay for something that should be free?

    All of our hosting plans come with unlimited bandwidth, databases, email addresses (and aliases), parked domains and subdomains.

  • Free SSL certificates

    Known as an “extra” at other hosting providers!

    Unlike many of our friends in the hosting industry, we don’t charge extra for security. Protect your site with free SSL certificates via Let’s Encrypt.

  • cPanel & Softaculous

    Simple, powerful control & installation

    Control your website(s) and backups easily and install and mantain over 380 applications with a few clicks.

  • Website builder

    Create a beautiful website with ease

    Use our website builder to create a website that looks professional in minutes. No coding skills required!

  • Global data centres

    Run your site in the UK, Europe or USA

    Our datacentres utilise a high capacity multi-carrier network with the best routing technologies for reliability and speed.

Amethyst

£7/month

Perfect for personal sites

Order Amethyst
  • Sites

    1

  • Premium storage

    (3x replicated NVMe)
    10GB
  • Performance

    Standard

    1 CPU core

    2GB RAM

    25 processes

    Improved
  • UK Support

    Ticket, Live Chat & Phone

  • Offsite backups

    Daily
  • Super low contention

    No

  • Optimised for eCommerce

    No

  • Free domain

    (For life of plan)

    No

Amethyst

£7/month

Order Amethyst

60 day no-quibble money back guarantee

If you’re not entirely happy with your purchase then simply let us know within 60 days and we’ll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don’t work out.)

Not sure what plan you need?

Our award-winning in-house support is ready to help…

Hosting WordPress?

All our plans are optimised for WordPress, but for the very best experience…

Verified customer testimonials

4.8/5

Rated Excellent based on 1,666 reviews

View all reviews
  • Hands down the best assistance ever

    I am a Krystal customer for a long time now, using its services as a freelance developer, and I've seen their customer assistance charmingly evolving from very good to super awesome. I always met friendly and knowledgable real people in the chat which guided me to their documentation but also assisted me on the spot with a huge variety of everyday technical issues with DNS and hosting duties.

    Gia

    Verified Customer

  • I was hesitant about changing host but…

    I was hesitant about changing host but the team were extremely friendly and helpful and made the migration process very straightforward. I came back from work and the website had been moved over for me, all without me having to do anything! The performance boost my website has gained is massive - Google PageSpeed Insights now shows my website to be a 99/100! To anyone thinking about going with Krystal, please do! You won't regret it. Thank you to Jordan, Bradley, Jack and Kris at Krystal for making the migration process pain-free.

    Tony Perez

    Verified Customer

  • Technical customer service that excels

    Migration is not for the faint hearted however Krystal moved my cPanel from TSOHost with all my WordPress sites and email accounts to cPanel at Krystal in a few hours with zero fuss. Their instruction and guidance was amazing and did all of the ticket notes with replies taking full ownership.

    David Longstaffe

    Verified Customer

  • Krystal - clearly the best.

    If you are migrating and find yourself up in the air without a trusty pilot, the Krystal help team are your air traffic control and will bring you to a safe landing. Why can't every company do it this way? You may have an issue to resolve. If you choose to pick up the 'phone (yes, you can speak with a human being at Krystal) : 1. You get an immediate response - that's every time you need to call, or email. 2. There is an articulate, intelligible, intelligent, knowledgeable, patient person who will see clearly through your digital fog. Thank you Alex, Jack, Jack F., Jordan.

    Pierre Diamantopoulo

    Verified Customer

  • Simply a great service!

    Been with Krystal for years at this point for web hosting but never had my domains with them until now. Transferred the majority of my domains in so far so their systems can mange those too as the old registrar was getting way to pricy compared to Krystal at nearly double the price.

    David

    Verified Customer

cPanel

Manage your web hosting with ease using cPanel

All hosting packages we deploy use cPanel, the industry leading web hosting management tool. cPanel takes care of all your website management needs, from creating new email accounts, uploading and editing files to backing up your website, cPanel makes hosting management a breeze. Plus, should you ever need assistance with any aspect of your hosting account, our cPanel-certified support staff are here to assist.

A screenshot of the Krystal client area

cPanel features include:

  • File Management

    Upload, create, remove, and edit files and folders while monitoring your website's disk space usage.

  • Email management

    Create email accounts, forwarders, and autoresponders as well as account and user-level filtering to manage email.

  • Security

    Configure password-protected directories, IP address denials, SSL/TLS, and GnuPG key settings to restrict access.

  • Domains

    Set up subdomains, addon domains, parked domains, and redirects and control your DNS.

  • Install applications

    Over 200+ web applications can be installed in a few clicks including WordPress, Magento, Joomla & more.

  • Database management

    Store and manage large amounts of data and limit access using MySQL databases.

  • Analytics & log management

    Get to know your audience and track your website's performance using Webalizer and AWStats.

  • Backup wizard

    Use the Backup Wizard as a step-by-step guide to assist you and make certain that you do not lose anything important.

Why choose krystal?

Premium shared hosting with a personal touch

Krystal means value, quality and transparency. We're (fiercely) independent, we build our own solutions and we care about your success. No expense is spared and no corners are cut. This means blazing speed, cutting-edge features as standard and an award-winning in-house support team.
  • Planet-first hosting

    We put our profits into two things: creating remarkable solutions and restoring the planet. We're planting a billion trees by 2030 and we run on 100% renewable energy. We're also a Certified B Corp. Choosing Krystal's premium, planet-first hosting is a positive step towards a sustainable future.

  • In-house support

    We'll never outsource our support. Contact us and you'll speak to a native English speaker with the ability and time to own your problem and see it through to resolution. We're contactable via Live Chat, Ticket, Phone Support (Monday-Friday 9am-8pm) or 24/7 emergency phone support with Premium Plans.

  • Easy migrations

    We'll manage your migration from start-to-finish, moving your website and email over from your old provider to Krystal, seamlessly. Whether you're migrating from a cPanel/Plesk provider or a host with their own system such as TSOHost or Heart Internet, it'll be swift and stress-free.

  • 60-day money back guarantee

    If you're not entirely happy with your purchase then simply let us know within 60 days and we'll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don't work out.)

Try our fast, trusted and award-winning shared web hosting today

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Hosting Features

Unlimited shared hosting packed full of great features

  • File management

    • FTP & Secure FTP (SFTP / FTPS)

    • Browser-based manager

  • Domain management

    • DNS Hosting

    • DNS Editor

  • Databases

    • MySQL/MariaDB databases: Version 10.2+

    • phpMyAdmin Management

  • Security

    • Comprehensive Firewall

    • Free 256-bit SSL certificate included

    • Weekly/realtime file scanning for malicious files

    • Apache mod_security

    • Encrypted cPanel & email access

    • CloudLinux OS separates users completely

    • Password protect directories

    • Restrict access by IP

    • Hotlink/Leech protection

    • Two-Factor Authentication (TFA/2FA)

  • Software

    • Free website builder

    • Latest stable cPanel

    • Softaculous script auto-installer (200+ apps)

    • PHP: All available versions selectable

    • Git

    • phpMyAdmin database manager

    • Ruby, Perl & Python

    • LiteSpeed server

    • eCommerce ready (with SSL Certificate)

    • Full mod_rewrite support

    • Cron jobs

    • Google analytics + webmaster tools compatible

    • Awstats visitor analytics

    • DNS Editor

  • Email management

    • POP3 & IMAP

    • Free SSL Encryption

    • Unlimited accounts, forwarders

    • Email catch-all

    • Webmail (Horde, Roundcube, SquirrelMail)

    • Secure access (via shared SSL)

    • Free anti-spam service—“SpamExperts”

    • Unlimited mailbox size

    • Mailing lists

    • Email forwarding, catch-all, auto-responders

    • Emails/hour sending limit: 1,000 per domain

    • Up to 50MB attachment size

  • Network

    • 100Gbps redundant BGP connectivity

    • 100Gbps private optical ring between datacentres

    • 2,000Gbps DDoS Protection

    • 3 msec transfer time from London

    • Flat design with low latency

    • IPv6 ready

  • Performance

    • Latest Dell enterprise-grade servers

    • Dual CPUs, 24+ cores

    • Min. 96GB RAM

    • LiteSpeed Caching

    • Samsung battery backed Solid State Disks (SSD’s)

  • 200+ web apps

    • WordPress

    • Joomla

    • Drupal

    • OpenCart

    • And many more…

  • Support

    • 100% UK Based

    • Award-winning & in-house

    • Ticket (email) support

    • Telephone support

    • Knowledgebase

  • Backups

    • Included as standard with all plans

    • Daily backups

    • Stored off-server

  • Datacentre

    • London & US locations available!

    • 24/7 datacentre security

    • Comprehensive CCTV

    • Biometric access control

    • Barbed wire perimeter fence

    • N+1 power and cooling

    • On-site backup power generator

Try our fast, trusted and award-winning shared web hosting today

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Discover the very best

Premium shared hosting & award-winning in-house support

Order unlimited shared hosting from Krystal and find out why we’re the gem of the hosting industry! You’ll have access to unlimited UK-based support, plus have your websites deployed onto a highly-optimised, stable and self-healing cloud server that’s built with 100% enterprise-grade NVMe disks. All data is served from our UK datacentre in London, where we’ve heavily invested in our infrastructure to provide the best (and fastest) hosting experience for our clients.

  • Optimised servers

    LiteSpeed server + caching for optimal performance.

    All shared servers utilise LiteSpeed web server & caching technologies to deliver lightning-fast speeds for all websites you host with us.

  • Secure shared hosting

    Firewall, DDoS protection + CloudLinux as standard.

    We spare no cost ensuring our clients websites are kept secure, plus we run regular virus & malware scans on your entire account and keep our servers patched/updated.

  • Unlimited support

    UK-based shared hosting specialists.

    All our staff are incredibly talented individuals who love what they do, working as a team always, we aim for swift resolution to any questions/issues.

  • Lightning-fast cloud network

    UK-based datacentre with gigabit connections.

    Our London-based datacentre utilises a 100Gbps high capacity multi-carrier network with the best routing technologies ensuring fast content delivery.

  • Green shared hosting

    100% renewable energy.

    The power supplied to our datacentre is 100% renewable/clean energy, making us proud to become one of the first truly green hosting providers.

  • Impeccable reputation

    Rated Excellent on TrustPilot.

    Krystal hosting has been running for over 21 years. In that time we've built up a stellar reputation as the best cloud provider & an incredible shared hosting platform for our clients websites.

35,000 Clients

Host with us, including these famous brands…

  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland

Join us today or talk to us about your hosting requirements…

View our hosting plans

Questions? Start a or call our friendly team on 020 8050 1337

Application Hosting

Optimised for WordPress & more

Our web hosting platform has been optimised to offer outstanding performance for your web applications; delivering speeds of up to 16x faster than standard web hosts.

LiteSpeed Caching + NVMe disks = 16x faster websites

All our hosting packages utilise LiteSpeed, blazing fast memory caching to speed even the most busy website with no code changes needed. Combine this with our fully 100% NVMe disks for both files and MySQL, you’ll experience superior performance for your website.

Krystal, the best web hosting provider for your website…

Krystal first started back in 2002, since our inception we’ve managed to retain an impeccable hosting reputation; we spend a large investment of our resources building upon, improving, maintaining and supporting our platform, which utilises the latest cloud computing technologies. This ensures that we’re able to provide a robust, resilient, optimised and lightning fast hosting environment for all our clients’ websites.

It’s no wonder we’re the UK’s fastest growing web hosting provider (our clients would consider us the best); our platform utilises 100% NVMe disks for files, databases and email to ensure exceptionally fast delivery times of your data. Backed by award-winning in-house support that’s available with a guaranteed network uptime promise of 99.99% (one of the highest in the hosting industry) your website is in safe hands. Plus, should any new clients wish to see for themselves why we’re the gem of the hosting industry, we confidently offer a 60 day money-back guarantee on all new orders.

Some of our best web hosting features include:

  • 100% enterprise-grade NVMe disks for files, databases and emails (3x replicated).

  • 99.99% network uptime guarantee SLA.

  • Fully optimised web servers utilising LiteSpeed caching.

  • CloudLinux with cPanel for added security/performance.

  • Non-overloaded servers to ensure optimal website performance.

  • UK based support via ticket & live chat.

  • Unlimited bandwidth on all web hosting plans.

  • FREE cPanel website migrations (we'll handle to move).

  • FREE Let’s Encrypt SSL certificates on ALL domains hosted.

  • FREE DDoS protection as standard.

  • FREE regular offsite backups.

  • FREE website builder on all web hosting plans.

  • SSH access included.

  • 100% renewable energy datacentre.

  • 100% PCI-DSS compliant hosting on Business plans.

  • 60 day money-back guarantee.

View plans and prices

Eco-friendly

100% Green Web Hosting Provider

We use 100% renewable electricity from sources like the sun, wind and sea.

  • Green Energy

    We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

  • Green Datacentre

    All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

  • Green Purpose

    We work with key partners including Trees for Life, Ecologi and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

  • Green-Minded Staff

    Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.

Live Stats

Transparent and honest support

Our award-winning in-house support is ready to assist.

1,106

Tickets

(last 7 days)

  • 8 hours average resolution time
  • 62% solved in 1 response

189

Calls

(last 7 days)

  • 5 minutes average call duration time
  • 30 seconds hold time target

1,373

Live Chats

(last 7 days)

  • 7 minutes average wait time
  • 20 days average resolution time

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Krystal