Reseller Hosting Feature Matrix

Overview of reseller package specifications and features

Web hosting plan comparison
Plans	Unity	Trinity	Infinity
Pricing	£20/month Up to 25 cPanel accounts Order Unity	£35/month Up to 50 cPanel accounts Order Trinity	£70/month Up to 100 cPanel accounts Order Infinity
cPanel accounts	25	50	100
Premium storage3x replicated NVMe	25GB	100GB	250GB
Free Website builder	Included in Unity	Included in Trinity	Included in Infinity
Unlimited Bandwidth	Included in Unity	Included in Trinity	Included in Infinity
Mailboxes	Unlimited	Unlimited	Unlimited
MySQL/MariaDB databases	Unlimited	Unlimited	Unlimited
Subdomains	Unlimited	Unlimited	Unlimited
Free Backups	Daily 31 snapshots included	Daily 31 snapshots included	Daily 31 snapshots included
Free 256-bit SSL certificates	Unlimited	Unlimited	Unlimited
PCI-DSS Compliant	Not included in Unity	Not included in Trinity	Not included in Infinity
Free Migrations	Included in Unity	Included in Trinity	Included in Infinity
Free Domain name(for life of plan)	Not included in Unity	Included in Trinity	Included in Infinity
Free 1-click installs	Included in Unity	Included in Trinity	Included in Infinity
Uptime guarantee	99.99%	99.99%	99.99%
LVE Memory (RAM)	2GB	2GB	2GB
CPU cores	1	1	1
Processes	25	25	25
Reseller features
Free WHMCS licence	£7.99 per month Not included in Unity	Included in Trinity	Included in Infinity
WHM included (latest version)	Included in Unity	Included in Trinity	Included in Infinity
Fully whitelabel (change logo etc..)	Included in Unity	Included in Trinity	Included in Infinity
Private name servers	Included in Unity	Included in Trinity	Included in Infinity
Create, modify & remove cPanel accounts	Included in Unity	Included in Trinity	Included in Infinity
Control account specifications & limits	Included in Unity	Included in Trinity	Included in Infinity
Automatically monitor account usage	Included in Unity	Included in Trinity	Included in Infinity
Billing
Setup fee	Free	Free	Free
Money back guarantee	60 days	60 days	60 days
Pay yearly bonus	2 months Free	2 months Free	2 months Free
Pay biennial bonus	6 months Free	6 months Free	6 months Free
Support
Ticket support	Included in Unity	Included in Trinity	Included in Infinity
Live Chat support	Included in Unity	Included in Trinity	Included in Infinity
Email support	Included in Unity	Included in Trinity	Included in Infinity
Standard phone support	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm
100% UK based	Included in Unity	Included in Trinity	Included in Infinity
Knowledgebase	Included in Unity	Included in Trinity	Included in Infinity
Domain management
DNS hosting	Included in Unity	Included in Trinity	Included in Infinity
DNS editor	Included in Unity	Included in Trinity	Included in Infinity
File management
FTP/SFTP accounts	Included in Unity	Included in Trinity	Included in Infinity
SFTP access	Included in Unity	Included in Trinity	Included in Infinity
SSH access	Included in Unity	Included in Trinity	Included in Infinity	Included in Unity	Included in Trinity	Included in Infinity
WebDAV access	Included in Unity	Included in Trinity	Included in Infinity
Online file manager	Included in Unity	Included in Trinity	Included in Infinity
Email
POP3 & IMAP	Included in Unity	Included in Trinity	Included in Infinity
SSL encryption	Included in Unity	Included in Trinity	Included in Infinity
Email accounts	Unlimited	Unlimited	Unlimited
Email forwarders	Unlimited	Unlimited	Unlimited
Email catch-all	Included in Unity	Included in Trinity	Included in Infinity
SMTP support	Included in Unity	Included in Trinity	Included in Infinity
Secure webmail(Horde, Roundcube)	Included in Unity	Included in Trinity	Included in Infinity
Secure access(shared or dedicated SSL)	Included in Unity	Included in Trinity	Included in Infinity
Free anti-spam service "SpamExperts"	Included in Unity	Included in Trinity	Included in Infinity
Unlimited Mailbox size(Within plan storage limits)	Included in Unity	Included in Trinity	Included in Infinity
Mailing lists	Included in Unity	Included in Trinity	Included in Infinity
Auto-responders	Included in Unity	Included in Trinity	Included in Infinity
Email/hour sending limit	1,000	1,000	1,000
Up to 50MB attachment size	Included in Unity	Included in Trinity	Included in Infinity
Email aliases	Unlimited	Unlimited	Unlimited
MySQL/MariaDB
Unlimited size MySQL/MariaDB databases(Within plan storage limits)	Included in Unity	Included in Trinity	Included in Infinity
MySQL/MariaDB databases	Version 10.2+	Version 10.2+	Version 10.2+
phpMyAdmin management	Included in Unity	Included in Trinity	Included in Infinity
Remote MySQL access available	Included in Unity	Included in Trinity	Included in Infinity
Scripts & Software
cPanel: Latest stable version	Included in Unity	Included in Trinity	Included in Infinity
PHP	Included in Unity	Included in Trinity	Included in Infinity
PHP versions:	All available versions selectable	All available versions selectable	All available versions selectable
Git client	Included in Unity	Included in Trinity	Included in Infinity
Git version support	2.19.1	2.19.1	2.19.1
SVN client	Included in Unity	Included in Trinity	Included in Infinity
mod_rewrite	Included in Unity	Included in Trinity	Included in Infinity
mod_security	Included in Unity	Included in Trinity	Included in Infinity
.htaccess	Included in Unity	Included in Trinity	Included in Infinity
Ruby	Included in Unity	Included in Trinity	Included in Infinity
Perl	Included in Unity	Included in Trinity	Included in Infinity
Python	Included in Unity	Included in Trinity	Included in Infinity
eCommerce ready (with SSL)	Included in Unity	Included in Trinity	Included in Infinity
Cron (scheduled tasks)	Included in Unity	Included in Trinity	Included in Infinity
IP address blocking	Included in Unity	Included in Trinity	Included in Infinity
Custom error pages (404/500)	Included in Unity	Included in Trinity	Included in Infinity
Hotlink/Leech protection	Included in Unity	Included in Trinity	Included in Infinity
Composer	Included in Unity	Included in Trinity	Included in Infinity
Configurable PHP extensions(Almost all can be enabled/disabled)	Included in Unity	Included in Trinity	Included in Infinity
OpenSSL	Included in Unity	Included in Trinity	Included in Infinity
Website preview	Included in Unity	Included in Trinity	Included in Infinity
Softaculous script auto-installer (200+ apps)	Included in Unity	Included in Trinity	Included in Infinity
Statistics
Google Analytics	Included in Unity	Included in Trinity	Included in Infinity
Google Webmaster Tools compatible	Included in Unity	Included in Trinity	Included in Infinity
AWstats visitor analytics	Included in Unity	Included in Trinity	Included in Infinity
Offsite Backups
Backup entire account incl. sub accounts	Included in Unity	Included in Trinity	Included in Infinity
Backups stored off-server	Included in Unity	Included in Trinity	Included in Infinity
Self restore backups any time	Included in Unity	Included in Trinity	Included in Infinity
Daily backups(31 recovery points)	Included in Unity	Included in Trinity	Included in Infinity
Backup Frequency	Daily 31 snapshots included	Daily 31 snapshots included	Daily 31 snapshots included
Backup Pro cost	£10/month or £120/year	£10/month or £120/year	£10/month or £120/year
Server environment
LiteSpeed web server	Included in Unity	Included in Trinity	Included in Infinity
LiteSpeed Caching	Included in Unity	Included in Trinity	Included in Infinity
CloudLinux OS	Included in Unity	Included in Trinity	Included in Infinity
Enterprise-grade servers	Included in Unity	Included in Trinity	Included in Infinity
Dual CPUs (24+ cores)	Included in Unity	Included in Trinity	Included in Infinity
96GB RAM minimum	Included in Unity	Included in Trinity	Included in Infinity
Samsung SSDs (+ battery backup)	Included in Unity	Included in Trinity	Included in Infinity
Fully optimised for web applications
WordPress	Included in Unity	Included in Trinity	Included in Infinity
Magento	Included in Unity	Included in Trinity	Included in Infinity
Opencart	Included in Unity	Included in Trinity	Included in Infinity
Joomla	Included in Unity	Included in Trinity	Included in Infinity
PrestaShop	Included in Unity	Included in Trinity	Included in Infinity
Drupal	Included in Unity	Included in Trinity	Included in Infinity
Concrete5	Included in Unity	Included in Trinity	Included in Infinity
phpBB	Included in Unity	Included in Trinity	Included in Infinity
Security
Weekly security scans	Included in Unity	Included in Trinity	Included in Infinity
Comprehensive firewall	Included in Unity	Included in Trinity	Included in Infinity
Realtime malicious files scanning	Included in Unity	Included in Trinity	Included in Infinity
Apache mod_security	Included in Unity	Included in Trinity	Included in Infinity
Encrypted cPanel & email access	Included in Unity	Included in Trinity	Included in Infinity
Two-factor authentication(TFA/2FA)	Included in Unity	Included in Trinity	Included in Infinity
Network
100Gbps redundant BGP connectivity	Included in Unity	Included in Trinity	Included in Infinity
100Gbps private optical ring between datacentres	Included in Unity	Included in Trinity	Included in Infinity
2,000Gbps DDoS Protection	Included in Unity	Included in Trinity	Included in Infinity
3 msec transfer time from London	Included in Unity	Included in Trinity	Included in Infinity
Flat design with low latency	Included in Unity	Included in Trinity	Included in Infinity
Datacentre
24/7 datacentre security	Included in Unity	Included in Trinity	Included in Infinity
Comprehensive CCTV	Included in Unity	Included in Trinity	Included in Infinity
Biometric access control	Included in Unity	Included in Trinity	Included in Infinity
Barbed wire perimeter fence	Included in Unity	Included in Trinity	Included in Infinity
N+1 power and cooling	Included in Unity	Included in Trinity	Included in Infinity
On-site backup power generator	Included in Unity	Included in Trinity	Included in Infinity
Choose your plan	Unity £20/month Order Unity	Trinity £35/month Order Trinity	Infinity £70/month Order Infinity

4.8/5

Rated Excellent based on 1,666 reviews

View all reviews

Excellent 5 star service!
The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come
James Reynolds
Verified Customer
Fast, friendly, knowledgeable support
Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.
Pete Wright
Verified Customer
Don't even look elsewhere!
I've probably used 10 or 12 hosting providers over my career but none have even come close to the quality of service and support that I've had the pleasure of experiencing with Krystal.
Broderick Fry
Verified Customer
Simply a great service!
Been with Krystal for years at this point for web hosting but never had my domains with them until now. Transferred the majority of my domains in so far so their systems can mange those too as the old registrar was getting way to pricy compared to Krystal at nearly double the price.
David
Verified Customer
I was hesitant about changing host but…
I was hesitant about changing host but the team were extremely friendly and helpful and made the migration process very straightforward. I came back from work and the website had been moved over for me, all without me having to do anything! The performance boost my website has gained is massive - Google PageSpeed Insights now shows my website to be a 99/100! To anyone thinking about going with Krystal, please do! You won't regret it. Thank you to Jordan, Bradley, Jack and Kris at Krystal for making the migration process pain-free.
Tony Perez
Verified Customer