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Award-winning, reliable & secure

Remarkable Business Hosting

Full PCI-DSS compliance is required by businesses to process credit card payments securely and reduce card fraud. We ensure 100% PCI-DSS server scan compliance for your website.

  • Emerald



    Switch to biennial for 6 months FREE!

    Tailor-made for small businesses

    High performance
    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Free domain

    • Resource boost

    • Standard phone support

  • Sapphire


    Switch to biennial for 6 months FREE!

    The business Swiss Army Knife

    Very High performance
    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Free domain

    • Resource boost

    • 24/7 emergency phone support

  • Diamond


    Switch to biennial for 6 months FREE!

    Made for high-performing sites

    Ultra performance
    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Free domain

    • Resource boost

    • 24/7 emergency phone support

All of our business hosting plans include

  • Business

    Super low contention

    We never overload our servers

    With fewer than 100 accounts sharing each premium server, you'll never have to worry about noisy neighbours again!

  • Business

    4-hourly offsite backups

    Your data is in safe hands

    We take regular secure backups of your data and store 30 days worth of them offsite for complete peace of mind.

  • Business

    Optimised for eCommerce

    PCI compliant and Magento optimised

    We support some of the worlds most demanding websites. With full PCI compliance trust us to maximise your eCommerce business hosting.

  • 99.99% uptime guarantee

    Get unbeatable peace of mind

    Our industry-leading uptime guarantee ensures that neither your site nor reputation go down. Check our record.

  • Unlimited as standard

    Why pay for something that should be free?

    All of our hosting plans come with unlimited bandwidth, databases, email addresses (and aliases), parked domains and subdomains.

  • Free SSL certificates

    Known as an “extra” at other hosting providers!

    Unlike many of our friends in the hosting industry, we don’t charge extra for security. Protect your site with free SSL certificates via Let’s Encrypt.

  • cPanel & Softaculous

    Simple, powerful control & installation

    Control your website(s) and backups easily and install and mantain over 380 applications with a few clicks.

  • Website builder

    Create a beautiful website with ease

    Use our website builder to create a website that looks professional in minutes. No coding skills required!

  • Global data centres

    Run your site in the UK, Europe or USA

    Our datacentres utilise a high capacity multi-carrier network with the best routing technologies for reliability and speed.



Tailor-made for small businesses

Order Emerald
  • Sites


  • Premium storage

    (3x replicated NVMe)
  • Performance


    3 CPU cores

    6GB RAM

    75 processes

  • Resource boost

    With Resource Boost

    • 4 CPU cores
    • 8GB RAM
    • 125 processes
  • UK Support

    Ticket, Live Chat & Phone

  • Offsite backups

    Every 4 hours
  • Super low contention


  • Optimised for eCommerce


  • Free domain

    (For life of plan)




Order Emerald

60 day no-quibble money back guarantee

If you’re not entirely happy with your purchase then simply let us know within 60 days and we’ll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don’t work out.)

  • I was recommended Krystal 15 years ago I have NEVER been let down by them. I have had tech queries from time to time and they always seamlessly, promptly and happily help me out. Exemplary service and tech acumen. I highly highly recommend Krystal.

    Caroline Ficker

    Verified Customer

  • Rated Excellent based on 1,666 reviews

    View all reviews

    Datacenter Locations

    Deploy to the UK, US and Europe

    Choose the deployment location closest to your users for optimal performance.

    A map of the world which shows the online locations of Krystal data centers. These are in Edison, NJ, London, UK, Phoenix, Arizona and Amsterdam, NL.
    Get started

    The Human Touch

    “The Krystal Difference”

    Our unique approach centred on value, quality and transparency is why we’re often called the best in the business.

    Whether it’s the blazing speed of our platform, the cutting-edge features we include for free or our award-winning in-house support team, you’ll find we do things a little differently here at Krystal.

    • Migrations

      Our team can provide a start-to-finish managed migration of your website and email from your old provider to ourselves - Whether you’re migrating from a cPanel/Plesk provider or a host with their own system such as TSOHost or Heart Internet, our migration service will ensure a seamless transition for your content onto our platform.

      Want to know more?

      We’ve put together an in-depth guide about our migration service so you can understand more about our process.

    • Award-winning in-house support

      We don’t outsource our support staff, never have and never will. So when you need help you’ll speak to a native English speaker who has the ability and time to take ownership of your problem to see it through to a resolution.

      • via Email &
      • Phone Support (Monday-Friday 9am-8pm)
      • or 24/7 emergency phone support with Business Hosting plans
    • Doing the Right Thing

      Doing our part to reduce our environmental impact on the world is central to our business. That’s why our service operates on 100% renewable energy supplied directly by Ecotricity.

    Discover the very best

    Incredible hosting & award-winning in-house support

    Order unlimited cloud hosting from Krystal and find out why we’re the gem of the hosting industry! You’ll have access to unlimited UK-based support, plus have your websites deployed onto a highly-optimised, stable and self-healing cloud server that’s built with 100% enterprise-grade NVMe disks. All data is served from our UK datacentre in London, where we’ve heavily invested in our infrastructure to provide the best (and fastest) hosting experience for our clients.

    • Optimised servers

      LiteSpeed server + caching for optimal performance.

      All cloud servers utilise LiteSpeed web server & caching technologies to deliver lightning-fast speeds for all websites you host with us.

    • Secure cloud hosting

      Firewall, DDoS protection + CloudLinux as standard.

      We spare no cost ensuring our clients websites are kept secure, plus we run regular virus & malware scans on your entire account and keep our servers patched/updated.

    • Unlimited support

      UK-based cloud hosting specialists.

      All our staff are incredibly talented individuals who love what they do, working as a team always, we aim for swift resolution to any questions/issues.

    • Lightning-fast cloud network

      UK-based datacentre with gigabit connections.

      Our London-based datacentre utilises a 100Gbps high capacity multi-carrier network with the best routing technologies ensuring fast content delivery.

    • Green cloud hosting

      100% renewable energy.

      The power supplied to our datacentre is 100% renewable/clean energy, making us proud to become one of the first truly green hosting providers.

    • Impeccable reputation

      Rated Excellent on TrustPilot.

      Krystal hosting has been running for over 21 years. In that time we've built up a stellar reputation as the best cloud provider & an incredible cloud hosting platform for our clients websites.

    35,000 Clients

    Host with us, including these famous brands…

    • Independent
    • Nike
    • NHS
    • Cadbury
    • Financial Times
    • Cath Kidson
    • Iceland
    • Independent
    • Nike
    • NHS
    • Cadbury
    • Financial Times
    • Cath Kidson
    • Iceland
    • Independent
    • Nike
    • NHS
    • Cadbury
    • Financial Times
    • Cath Kidson
    • Iceland
    • Independent
    • Nike
    • NHS
    • Cadbury
    • Financial Times
    • Cath Kidson
    • Iceland
    • Independent
    • Nike
    • NHS
    • Cadbury
    • Financial Times
    • Cath Kidson
    • Iceland
    • Independent
    • Nike
    • NHS
    • Cadbury
    • Financial Times
    • Cath Kidson
    • Iceland

    Join us today or talk to us about your hosting requirements…

    View our hosting plans

    Questions? Start a or call our friendly team on 020 8050 1337

    PCI-DSS compliance

    We provide 100% PCI-DSS compliant hosting

    If your e-commerce website handles credit card transactions online, then it’s likely you’ll need to be PCI-DSS compliant and process payments in a safe, secure and compliant hosting environment. At Krystal, all business hosting plans are deployed onto a PCI scan compliant server ensuring you’ll be able to take payments on your website in the correct manner and as outlined by the PCI Security Standards Council.

    PCI compliance levels explained

    There are 4 levels of PCI compliance depending on how you handle the credit card process online and the number of transactions are completed each year.

    • PCI-DSS compliance: Level 1

      Merchants that process over 6,000,000 Visa or MasterCard e-commerce transactions annually. This also includes any merchant that has experienced a previous data breach where sensitive information has been compromised on the server.

    • PCI-DSS compliance: Level 2

      Merchants that process between 1,000,000 and 6,000,000 Visa or MasterCard e-commerce transactions per year.

    • PCI-DSS compliance: Level 3

      Merchants that process between 20,000 and 1,000,000 Visa or MasterCard e-commerce transactions per year.

    • PCI-DSS compliance: Level 4

      Merchants that process less than 20,000 Visa or MasterCard e-commerce transactions annually, plus all other merchants that process up to 1 million Visa or MasterCard transactions per year.

    What is PCI compliance?

    PCI-DSS (Payment Card Industry Data Security Standard) is an information security standard for organisations that handle credit cards from the major card providers such as Visa, MasterCard, American Express and others.


    100% Green Web Hosting Provider

    We use 100% renewable electricity from sources like the sun, wind and sea.

    • Green Energy

      We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

    • Green Datacentre

      All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

    • Green Purpose

      We work with key partners including Trees for Life, Ecologi and to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

    • Green-Minded Staff

      Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.

    Hosting Features

    Unlimited cloud hosting packed full of great features

    • File management

      • FTP & Secure FTP (SFTP / FTPS)

      • Browser-based manager

    • Domain management

      • DNS Hosting

      • DNS Editor

    • Databases

      • MySQL/MariaDB databases: Version 10.2+

      • phpMyAdmin Management

    • Security

      • Comprehensive Firewall

      • Free 256-bit SSL certificate included

      • Weekly/realtime file scanning for malicious files

      • Apache mod_security

      • Encrypted cPanel & email access

      • CloudLinux OS separates users completely

      • Password protect directories

      • Restrict access by IP

      • Hotlink/Leech protection

      • Two-Factor Authentication (TFA/2FA)

    • Software

      • Free website builder

      • Latest stable cPanel

      • Softaculous script auto-installer (200+ apps)

      • PHP: All available versions selectable

      • Git

      • phpMyAdmin database manager

      • Ruby, Perl & Python

      • LiteSpeed server

      • eCommerce ready (with SSL Certificate)

      • Full mod_rewrite support

      • Cron jobs

      • Google analytics + webmaster tools compatible

      • Awstats visitor analytics

      • DNS Editor

    • Email management

      • POP3 & IMAP

      • Free SSL Encryption

      • Unlimited accounts, forwarders

      • Email catch-all

      • Webmail (Horde, Roundcube, SquirrelMail)

      • Secure access (via shared SSL)

      • Free anti-spam service—“SpamExperts”

      • Unlimited mailbox size

      • Mailing lists

      • Email forwarding, catch-all, auto-responders

      • Emails/hour sending limit: 1,000 per domain

      • Up to 50MB attachment size

    • Network

      • 100Gbps redundant BGP connectivity

      • 100Gbps private optical ring between datacentres

      • 2,000Gbps DDoS Protection

      • 3 msec transfer time from London

      • Flat design with low latency

      • IPv6 ready

    • Performance

      • Latest Dell enterprise-grade servers

      • Dual CPUs, 24+ cores

      • Min. 96GB RAM

      • LiteSpeed Caching

      • Samsung battery backed Solid State Disks (SSD’s)

    • 200+ web apps

      • WordPress

      • Joomla

      • Drupal

      • OpenCart

      • And many more…

    • Support

      • 100% UK Based

      • Award-winning & in-house

      • Ticket (email) support

      • Telephone support

      • Knowledgebase

    • Backups

      • Included as standard with all plans

      • Daily backups

      • Stored off-server

    • Datacentre

      • London & US locations available!

      • 24/7 datacentre security

      • Comprehensive CCTV

      • Biometric access control

      • Barbed wire perimeter fence

      • N+1 power and cooling

      • On-site backup power generator

    Try our fast, trusted and award-winning cloud web hosting today

    View our hosting plans

    Questions? Start a or call our friendly team on 020 8050 1337

    Frequently asked questions

    Live Stats

    Transparent and honest support

    Our award-winning in-house support is ready to assist.



    (last 7 days)

    • 8 hours average resolution time
    • 62% solved in 1 response



    (last 7 days)

    • 5 minutes average call duration time
    • 30 seconds hold time target


    Live Chats

    (last 7 days)

    • 7 minutes average wait time
    • 20 days average resolution time

    We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.