Domain names

All domain names registered with Krystal Hosting will have their registrant information hidden at no extra cost. This means your personal details will not display in any public WHOIS databases.

We can redirect your domain name to an existing site on your behalf, simply contact our support team with the details so they can set this up for you.

All domain owners have the option of using our DNS editor located in the client area meaning you don’t need access to cPanel simply to manage your DNS. We have a handy support guide here for further information, click here to view:

Yes you can! We have a management area for your domain at krystal.uk/client/. From here you can simply click ‘Domains’, your domain then ‘update contact details’.

Yes you can! As above, we have a management area for your domain at krystal.uk/client/. From here you can simply click ‘Domains’, your domain then ‘nameservers’.

The ability to use different email addresses and have your own inboxes for each email address is only provided with a web hosting package. However you can forward all mail sent to your domain to an existing email address without having a hosting package but just a domain name, please simply contact support with the details so they can set this up for you.

Unfortunately not, simply because once purchased or renewed they can’t be ‘unpurchased’ or ‘unrenewed’. We’d recommend double checking the spelling before completing your purchase to avoid any disappointment.

As part of our commitment to offering a Krystal clear, fair and honest service we have provided all of the tools you need to transfer domains between registrars in your client area - there’s no charge and you can self manage the transfer or you can contact us to assist you.

At Krystal we aim to make your renewals as simple as possible. You have the choice of auto renewing your domain name - which means we’ll raise you an invoice 28 days prior to renewal. You can then add a card on file for auto billing if you’d like meaning we’ll then debit the payment on your due date and renew the domain on your behalf meaning you’ll never need to worry about missing a renewal again!