Who are we?
This website is operated by Krystal Hosting Ltd (trading as Krystal). We are an internet services organisation and for more information see k.io.
What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit it. A cookie typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).
If you require guidance about cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
- Remembering you are signed into your account
- Identifying web browsers associated with your current user session
- Processing payments with our payment provider
- Better understanding how our website is used by visitors.
Who sets cookies when I use Krystal?
Cookies can be broken down into two categories:
These are cookies set by us. They exist to ensure key functionality works. This type of cookie is considered strictly necessary for the correct use of our website and/or services and we do not provide our own opt-out mechanism as a result.
These cookies are set by our entrusted third party partners. They’re either required to help us improve our service or in-part assist in us delivering the service you’d expect (in the case of payment processing) or are associate your session with one of our analytics partners which in turn helps us understand how you use our services. An example is Google Analytics, who track your use of our website in order to provide us with analysis reports etc; which in turn help us improve our website. Cookies set by other sites and companies (ie. third parties) can be used to track you on other websites that use the same third-party service.
How can change my cookie settings, incl. opting out?
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content on the site.
How to contact us
Do you need extra help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).
Changes to this policy
This policy was published on 11th August 2020 and last updated on 31st August 2020. We may change the wording of this policy from time to time and the latest version can always be found on our website at krystal.uk/cookie-policy. Our website is scanned by our cookie compliance provider at least once per month. Any changes to cookies detected will be added to this page.