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Live Chat is open from 9am to 9:30pm, Monday to Saturday, so is currently offline.
But don’t worry, you can still get expert assistance and information using one of the optons below:
Krystal has been 100% renewable since 2017. And that's using ACTUAL clean energy, not just carbon offsets or planting trees (though we do that too!)
Exemplary service and technical proficiency is in our DNA. Learn more about the story behind the company. It starts on a trampoline in 2002...
We’ve made sure every facet of Krystal exudes quality. Take a look under the hood and you’ll find only the very best hardware and software, finely tuned for maximum performance.
Wouldn't it be cool if you could pull back the curtain on your hosting company? Now you can. This is what transparent looks like.
Purveyors of the finest Internet solutions since 2002.
Krystal is an Internet services company specialising in a range of tools, solutions and services for businesses all over the world. From web hosting and cloud services to voiceover IP and customer support platforms. Find out more
Our ultra-fast NVMe-powered cloud platform.
The ultimate VoIP solution for businesses of all shapes and sizes.
Powerful helpdesk software to optimise your customer support.
Git, Mercurial and Subversion hosting to make delivering quality software easier.
Powerful tools to automatically deploy code from repositories.
A powerful tool to automatically monitor your website's performance.
For our clients only. Open a ticket you can track and reply to.
Get instant help from our in-house support team.
Search our extensive archive of guides to help you with your hosting account.
Web Hosting with free SSL, backups & 99.99% uptime guarantee.
Fully white label with unlimited bandwidth and cPanel as standard.
Fast, easy and secure domain registration and management.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud all the way up to a load-balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our award-winning, in-house support.
Our ultra-fast NVMe-powered cloud platform built with leading-edge processor technology and efficient, reliable and scalable storage.
Find out more
Krystal is dedicated to providing the best service possible within our industry. Whilst we strive to ensure all the experiences our customers have with us are outstanding, we understand that at times, we may fall short on our expectations.
If you wish to raise a complaint about the service you have received, we’ll aim to address them in a timely and effective manner.
For any complaints, please e-mail us on complaints@krystal.uk - this inbox will go directly to our senior management team here at Krystal. Once received, your complaint will be acknowledged via e-mail and one of our managers will investigate your complaint thoroughly and aim to have a resolution provided within three working days.
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