Krystal has been 100% renewable since 2017. And that's using ACTUAL clean energy, not just carbon offsets or planting trees (though we do that too!)
Exemplary service and technical proficiency is in our DNA. Learn more about the story behind the company. It starts on a trampoline in 2002...
We’ve made sure every facet of Krystal exudes quality. Take a look under the hood and you’ll find only the very best hardware and software, finely tuned for maximum performance.
Wouldn't it be cool if you could pull back the curtain on your hosting company? Now you can. This is what transparent looks like.
Purveyors of the finest Internet solutions since 2002.
Krystal is an Internet services company specialising in a range of tools, solutions and services for businesses all over the world. From web hosting and cloud services to voiceover IP and customer support platforms.
Find out more
Our ultra-fast NVMe-powered cloud platform.
The ultimate VoIP solution for businesses of all shapes and sizes.
Powerful helpdesk software to optimise your customer support.
Git, Mercurial and Subversion hosting to make delivering quality software easier.
Powerful tools to automatically deploy code from repositories.
A powerful tool to automatically monitor your website's performance.
For our clients only. Open a ticket you can track and reply to.
Get instant help from our in-house support team.
Search our extensive archive of guides to help you with your hosting account.
Web Hosting with free SSL, backups & 99.99% uptime guarantee.
Fully white label with unlimited bandwidth and cPanel as standard.
Fast, easy and secure domain registration and management.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud all the way up to a load-balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our award-winning, in-house support.
Our ultra-fast NVMe-powered cloud platform built with leading-edge processor technology and efficient, reliable and scalable storage.
Find out more
That’s because to us, it’s not just a question of numbers - taking over an active client base is about finding the right fit. We want to provide an excellent service for your clients, not just acquire as many clients as possible. Quality trumps quantity.
Our technical ability and ethos give you the peace of mind and confidence that what you've worked so hard to create is going to a good home.
To date, we have been involved in 10 acquisitions. Each and every time we work closely with the seller to ensure a smooth client transition, minimising hassle for everyone involved.
Being fairly remunerated for your hard work.
Outstanding customer support — our clients love us!
A team of hosting heroes committed to doing things the right way (and the stats to back it up!)
We’ll consider purchasing the client base of any UK based shared hosting company. However, we don’t purchase physical assets as we’ll migrate all clients to our eco-friendly London data centre powered entirely by green energy, and place them on our own equipment. We are experts at migrating sites, and we guarantee a smooth, painless migration with minimal disruption of service.
You can increase the valuation of your company if it matches any of the following:
We're able to acquire companies up to £2,000,000.
We’ll offer 6-12 months of revenue generated from shared, business and reseller hosting accounts. We don't count domain revenue as we charge just above cost. We're also open to providing a bonus for hitting performance and retention targets on the anniversary. We've found this is a great way to ensure a smooth transition, which is a win for seller, buyer and the clients.
The important thing here is that we're not just interested in the amount of money that your clients make you, or could make us - we want to make sure we’re a good fit for your clients. We’re looking to take on board happy clients who respect quality and keep them happy, whilst protecting your legacy. If we're the right fit, we can build lasting relationships. Clients from previous acquisitions stay with us for years. Some have been with us a decade!
See how we successfully acquired these great companies
[ Acquired: August 2005 ]
50% - after a decade!
[ Acquired: October 2011 ]
80% - after nearly 3 years
[ Acquired: December 2011 ]
80% after 2.5 years; churn of less than 2% monthly
[ Acquired: June 2014 ]
80%+ after the 1st year
[ Acquired: December 2015 ]
[ Acquired: January 2017 ]
~ 70% after 18 months
[ Acquired: May 2018 ]
82% after the 1st year
[ Acquired: September 2018 ]
63% after 12 months
[ Acquired: January 2019 ]
[ Acquired: March 2020 ]
Software development specialists bringing the following great services to Krystal:
[ Acquired: February 2021 ]
We'll work with you to notify your clients about the upcoming change of ownership and provide a timeline. This information will include where our support resources are located as well as our contact email and phone number.
In a vast majority of cases, we will be able to migrate clients over without downtime, out of peak hours.
If you'd like to get a better idea of how we handle migrations, have a look at our welcome page example that clients will gain access to when we acquire a company. Feedback from every acquisition we've ever done has been very positive because of the work we do beforehand.
I hope that you'll decide to talk to us.
Simon Blackler - CEO