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I am a Krystal customer for a long time now, using its services as a freelance developer, and I've seen their customer assistance charmingly evolving from very good to super awesome. I always met friendly and knowledgable real people in the chat which guided me to their documentation but also assisted me on the spot with a huge variety of everyday technical issues with DNS and hosting duties.

Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

Been with Krystal for years at this point for web hosting but never had my domains with them until now. Transferred the majority of my domains in so far so their systems can mange those too as the old registrar was getting way to pricy compared to Krystal at nearly double the price.

I was hesitant about changing host but the team were extremely friendly and helpful and made the migration process very straightforward. I came back from work and the website had been moved over for me, all without me having to do anything! The performance boost my website has gained is massive - Google PageSpeed Insights now shows my website to be a 99/100! To anyone thinking about going with Krystal, please do! You won't regret it. Thank you to Jordan, Bradley, Jack and Kris at Krystal for making the migration process pain-free.

I've probably used 10 or 12 hosting providers over my career but none have even come close to the quality of service and support that I've had the pleasure of experiencing with Krystal.