UK's best web hosting
Expert Hosting Solutions since 2002
Hosting {{stats.computed.shared_servers_number_of_vhosts.valueFormatted}} websites for {{stats.single.total_active_clients.valueFormatted}} happy customers
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"I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. We’re in business because we’re passionate about technology and solving problems for our clients."
Simon Blackler - CEO
Join Krystal. Be in great company.
Here’s why we do what we do - our valued clients.
We’re proud to be a part of their success.
Honest, reliable and personal
Web hosting with a difference
Our unique approach centred on value, quality and transparency is why we’re often called the best in the business.
Whether it’s the blazing speed of our platform, the cutting-edge features we include for free or our award-winning in-house support team, you’ll find we do things a little differently here at Krystal. In fact, we’ve been doing things our own way for over 18 years. Join over 29,000 happy clients and discover the Krystal Difference for yourself.
Enterprise
Optimise your business. Accelerate your growth.
Leverage the world-class solutions of our managed cloud services to drive your business to even greater heights.
We provide managed cloud services that are personalised to your needs and looked after by small, friendly, solution-focused teams.
Consulting
We can help you move to the cloud, switch providers, or change the setup of your infrastructure.
DevOps
We can come up with a new deployment strategy for ensuring that your code can move quickly from development, through staging and deployment.
Management
We ensure your hosting platform runs smoothly and reliably, so you're free to get on with making your business a success.
Eco-friendly
100% Green Web Hosting Provider
We use 100% renewable electricity from sources like the sun, wind and sea.
Green Energy
We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.
Green Datacentre
All power consumed at our Netwise datacentre facility uses 100% renewable energy and have achieved a PUE rating of 1.12.
Green Mindset
We want to start creating a path to a cleaner future, so we're working with Trees For Life and Ecologi to plant trees in the Scottish Highlands.
Green-Minded Staff
Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a 'greener approach' to technology in the future.
Live Stats
Transparent, honest support
Our award-winning in-house support is ready to assist...
Tickets
1,480
Total Tickets
(last 7 days)
Calls
178
Incoming calls
(last 7 days)
Live Chats
1,161
Live Chats
(last 7 days)
8 hours
Ticket resolution time
(average - last 7 days)
6 minutes
Call duration
(average - last 7 days)
5 minutes
Live chat wait time
(average - last 7 days)
56%
Tickets solved in 1 response
(last 7 days)
30 seconds
Hold time
(target)
35 minutes
Live chat resolution time
(average - last 7 days)
We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.
See how we're honest & transparent in everything we do.