UK’s best web hosting since 2002

Premium web hosting that protects the planet

Hosting 239,212 websites for 33,605 happy customers, enjoying 100% uptime.

Rated 4.9 out of 5 based on 1,536 reviews

Products & Services

100% green hosting

Search for a domain or transfer your own to Krystal

.uk.com.net.meFrom just £11.99/year

In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. We’re in business because we’re passionate about technology and solving problems.

Simon Blackler – Founder & CEO

Connect with me on LinkedIn
Photograph of Simon Blackler

Join Krystal. You’ll be in great company.

  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland

Honest, reliable & personal

Web hosting with a difference

Our unique approach centred on value, quality and transparency is why we’re often called the best in the business.

Whether it’s the blazing speed of our platform, the cutting-edge features we include for free or our award-winning in-house support team, you’ll find we do things a little differently here at Krystal. In fact, we’ve been doing things our own way for over 20 years. Join nearly 34,000 happy clients and discover the Krystal Difference for yourself.

Verified customer testimonials from TrustPilot

4.9/5

Rated Excellent based on 1,536 reviews

  • Hands down the best assistance ever

    I am a Krystal customer for a long time now, using its services as a freelance developer, and I've seen their customer assistance charmingly evolving from very good to super awesome. I always met friendly and knowledgable real people in the chat which guided me to their documentation but also assisted me on the spot with a huge variety of everyday technical issues with DNS and hosting duties.

    Gia

    Verified Customer

  • My go-to supplier for hosting

    I've used the majority of the UK based hosts and Krystal come out top every time. Their independence means the support and products are a class above all of the competitors who are acquired by the 'big 2'. Great infrastructure coupled with high quality systems and bespoke control panels - means everything just works as it should. On the rare occastion that there are issues - support is efficient and of high quality. Status pages are honest and transparent. Having some older accounts with other hosts is always a reminder that we're in the best hands with Krystal. Hopefully we'll get everything migrated over one day!

    Ashley Hollinworth

    Verified Customer

  • Fast, friendly, knowledgeable support

    Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

    Pete Wright

    Verified Customer

  • Excellent 5 star service!

    The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come

    James Reynolds

    Verified Customer

  • Krystal - clearly the best.

    If you are migrating and find yourself up in the air without a trusty pilot, the Krystal help team are your air traffic control and will bring you to a safe landing. Why can't every company do it this way? You may have an issue to resolve. If you choose to pick up the 'phone (yes, you can speak with a human being at Krystal) : 1. You get an immediate response - that's every time you need to call, or email. 2. There is an articulate, intelligible, intelligent, knowledgeable, patient person who will see clearly through your digital fog. Thank you Alex, Jack, Jack F., Jordan.

    Pierre Diamantopoulo

    Verified Customer

Enterprise

Optimise your business. Accelerate your growth.

Leverage the world-class solutions of our managed cloud services to drive your business to even greater heights.

We provide managed cloud services that are personalised to your needs and looked after by small, friendly, solution-focused teams.

  • Consulting

    We can help you move to the cloud, switch providers, or change the setup of your infrastructure.

  • DevOps

    We can come up with a new deployment strategy for ensuring that your code can move quickly from development, through staging and deployment.

  • Management

    We ensure your hosting platform runs smoothly and reliably, so you’re free to get on with making your business a success.

Eco-friendly

100% Green Web Hosting Provider

We use 100% renewable electricity from sources like the sun, wind and sea.

  • Green Energy

    We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

  • Green Datacentre

    All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

  • Green Purpose

    We work with key partners including Trees for Life, Ecologi and 1t.org to create a path to a cleaner future. We balance profit with purpose and are B Corp pending.

  • Green-Minded Staff

    Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.

Live Stats

Transparent and honest support

Our award-winning in-house support is ready to assist.

1,146

Tickets

(last 7 days)

  • 8 hours average resolution time
  • 59% solved in 1 response

233

Calls

(last 7 days)

  • 6 minutes average call duration time
  • 30 seconds hold time target

997

Live Chats

(last 7 days)

  • 5 minutes average wait time
  • 34 minutes average resolution time

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Krystal