I am a Krystal customer for a long time now, using its services as a freelance developer, and I've seen their customer assistance charmingly evolving from very good to super awesome. I always met friendly and knowledgable real people in the chat which guided me to their documentation but also assisted me on the spot with a huge variety of everyday technical issues with DNS and hosting duties.

Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

Krystal's cloud based infrastructure and hosting are fantastic. Since we have been using them, all of our websites perform faster than they have done with any previous host. The best part about Krystal, is their support who is always there at a drop of a hat, and are super friendly! Also Olesia today went above and beyond to help with a large domain transfer :)

I've probably used 10 or 12 hosting providers over my career but none have even come close to the quality of service and support that I've had the pleasure of experiencing with Krystal. Bloody good job guys!

The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come