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Krystal

Honest.
Reliable.
Personal.

UK’s best web hosting since 2002

Premium web hosting that protects the planet

Rated 4.9 out of 5 based on 1,606 reviews

B Corp1% for the planet

In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. I hope that you’ll join us today and experience the Krystal difference for yourself.

Simon Blackler – Founder & CEO

Connect with me on LinkedIn
Photograph of Simon Blackler
34,636

Active Users

244,534

Websites hosted

100%

Uptime

Take a look inside Krystal

Products & Services

100% green hosting

Search for a domain or transfer your own to Krystal

.uk.com.net.meFrom just £11.99/year

Join Krystal. You’ll be in great company.

  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland
  • Independent
  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidson
  • Iceland

Honest, reliable & personal

Web hosting with a difference

Our unique approach centred on value, quality and transparency is why we’re often called the best in the business.

Whether it’s the blazing speed of our platform, the cutting-edge features we include for free or our award-winning in-house support team, you’ll find we do things a little differently here at Krystal. In fact, we’ve been doing things our own way for over 20 years. Join nearly 35,000 happy clients and discover the Krystal Difference for yourself.

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Verified customer testimonials from TrustPilot

Trustpilot

4.9/5

Rated Excellent based on 1,606 reviews

  • Technical customer service that excels

    Migration is not for the faint hearted however Krystal moved my cPanel from TSOHost with all my WordPress sites and email accounts to cPanel at Krystal in a few hours with zero fuss. Their instruction and guidance was amazing and did all of the ticket notes with replies taking full ownership.

    David Longstaffe

    Verified Customer

  • Excellent 5 star service!

    The platform is great, brilliant value for money hosting with generous storage etc vs competitors. The support however is what sets this apart it's outstanding, quick and efficient handling all sorts of queries. I'll be sticking with these guys for a while to come

    James Reynolds

    Verified Customer

  • Krystal are amazing!

    Krystal's cloud based infrastructure and hosting are fantastic. Since we have been using them, all of our websites perform faster than they have done with any previous host. The best part about Krystal, is their support who is always there at a drop of a hat, and are super friendly! Also Olesia today went above and beyond to help with a large domain transfer :)

    David Silvester

    Verified Customer

  • Fast, friendly, knowledgeable support

    Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.

    Pete Wright

    Verified Customer

  • Don't even look elsewhere!

    I've probably used 10 or 12 hosting providers over my career but none have even come close to the quality of service and support that I've had the pleasure of experiencing with Krystal. Bloody good job guys!

    Broderick Fry

    Verified Customer

Enterprise

Optimise your business. Accelerate your growth.

Leverage the world-class solutions of our managed cloud services to drive your business to even greater heights.

We provide managed cloud services that are personalised to your needs and looked after by small, friendly, solution-focused teams.

Find out more

  • Consulting

    We can help you move to the cloud, switch providers, or change the setup of your infrastructure.

  • DevOps

    We can come up with a new deployment strategy for ensuring that your code can move quickly from development, through staging and deployment.

  • Management

    We ensure your hosting platform runs smoothly and reliably, so you’re free to get on with making your business a success.

Eco-friendly

100% Green Web Hosting Provider

We use 100% renewable electricity from sources like the sun, wind and sea.

  • Green Energy

    We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

  • Green Datacentre

    All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

  • Green Purpose

    We work with key partners including Trees for Life, Ecologi and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

  • Green-Minded Staff

    Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.

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Live Stats

Transparent and honest support

Our award-winning in-house support is ready to assist.

1,041

Tickets

(last 7 days)

  • 8 hours average resolution time
  • 60% solved in 1 response

211

Calls

(last 7 days)

  • 5 minutes average call duration time
  • 30 seconds hold time target

1,484

Live Chats

(last 7 days)

  • 5 minutes average wait time
  • 41 minutes average resolution time

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Krystal